Class: Whop_sdk::SupportChannels::Client

Inherits:
Object
  • Object
show all
Defined in:
lib/whop_sdk/support_channels/client.rb

Instance Method Summary collapse

Constructor Details

#initialize(client:) ⇒ void

Parameters:



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# File 'lib/whop_sdk/support_channels/client.rb', line 9

def initialize(client:)
  @client = client
end

Instance Method Details

#create(request_options: {}, **params) ⇒ Whop_sdk::Types::SupportChannel

Open a new support channel between a company team member and a customer. Returns the existing channel if one already exists for that user.

Required permissions:

  • support_chat:create

Examples:

client.support_channels.create(
  company_id: "biz_xxxxxxxxxxxxxx",
  user_id: "user_xxxxxxxxxxxxx"
)

Parameters:

Options Hash (request_options:):

  • :base_url (String)
  • :additional_headers (Hash{String => Object})
  • :additional_query_parameters (Hash{String => Object})
  • :additional_body_parameters (Hash{String => Object})
  • :timeout_in_seconds (Integer)

Returns:



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# File 'lib/whop_sdk/support_channels/client.rb', line 107

def create(request_options: {}, **params)
  params = Whop_sdk::Internal::Types::Utils.normalize_keys(params)
  request = Whop_sdk::Internal::JSON::Request.new(
    base_url: request_options[:base_url],
    method: "POST",
    path: "support_channels",
    body: Whop_sdk::SupportChannels::Types::CreateSupportChannelsRequest.new(params).to_h,
    request_options: request_options
  )
  begin
    response = @client.send(request)
  rescue Net::HTTPRequestTimeout
    raise Whop_sdk::Errors::TimeoutError
  end
  code = response.code.to_i
  if code.between?(200, 299)
    Whop_sdk::Types::SupportChannel.load(response.body)
  else
    error_class = Whop_sdk::Errors::ResponseError.subclass_for_code(code)
    raise error_class.new(response.body, code: code)
  end
end

#list(request_options: {}, **params) ⇒ Whop_sdk::SupportChannels::Types::ListSupportChannelsResponse

Returns a paginated list of support channels for a specific company, with optional filtering by resolution status and custom sorting.

Required permissions:

  • support_chat:read

Examples:

client.support_channels.list(
  first: 42,
  last: 42,
  company_id: "biz_xxxxxxxxxxxxxx"
)

Parameters:

  • request_options (Hash) (defaults to: {})
  • params (Hash)

Options Hash (request_options:):

  • :base_url (String)
  • :additional_headers (Hash{String => Object})
  • :additional_query_parameters (Hash{String => Object})
  • :additional_body_parameters (Hash{String => Object})
  • :timeout_in_seconds (Integer)

Options Hash (**params):

Returns:



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# File 'lib/whop_sdk/support_channels/client.rb', line 44

def list(request_options: {}, **params)
  params = Whop_sdk::Internal::Types::Utils.normalize_keys(params)
  query_params = {}
  query_params["after"] = params[:after] if params.key?(:after)
  query_params["before"] = params[:before] if params.key?(:before)
  query_params["first"] = params[:first] if params.key?(:first)
  query_params["last"] = params[:last] if params.key?(:last)
  query_params["company_id"] = params[:company_id] if params.key?(:company_id)
  query_params["view"] = params[:view] if params.key?(:view)
  query_params["open"] = params[:open] if params.key?(:open)
  query_params["direction"] = params[:direction] if params.key?(:direction)
  query_params["order"] = params[:order] if params.key?(:order)

  Whop_sdk::Internal::CursorItemIterator.new(
    cursor_field: :end_cursor,
    item_field: :data,
    initial_cursor: query_params["after"]
  ) do |next_cursor|
    query_params["after"] = next_cursor
    request = Whop_sdk::Internal::JSON::Request.new(
      base_url: request_options[:base_url],
      method: "GET",
      path: "support_channels",
      query: query_params,
      request_options: request_options
    )
    begin
      response = @client.send(request)
    rescue Net::HTTPRequestTimeout
      raise Whop_sdk::Errors::TimeoutError
    end
    code = response.code.to_i
    if code.between?(200, 299)
      parsed_response = Whop_sdk::SupportChannels::Types::ListSupportChannelsResponse.load(response.body)
      [parsed_response, response]
    else
      error_class = Whop_sdk::Errors::ResponseError.subclass_for_code(code)
      raise error_class.new(response.body, code: code)
    end
  end
end

#retrieve(request_options: {}, **params) ⇒ Whop_sdk::Types::SupportChannel

Retrieves the details of an existing support channel.

Required permissions:

  • support_chat:read

Examples:

client.support_channels.retrieve(id: "id")

Parameters:

  • request_options (Hash) (defaults to: {})
  • params (Hash)

Options Hash (request_options:):

  • :base_url (String)
  • :additional_headers (Hash{String => Object})
  • :additional_query_parameters (Hash{String => Object})
  • :additional_body_parameters (Hash{String => Object})
  • :timeout_in_seconds (Integer)

Options Hash (**params):

  • :id (String)

Returns:



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# File 'lib/whop_sdk/support_channels/client.rb', line 148

def retrieve(request_options: {}, **params)
  params = Whop_sdk::Internal::Types::Utils.normalize_keys(params)
  request = Whop_sdk::Internal::JSON::Request.new(
    base_url: request_options[:base_url],
    method: "GET",
    path: "support_channels/#{URI.encode_uri_component(params[:id].to_s)}",
    request_options: request_options
  )
  begin
    response = @client.send(request)
  rescue Net::HTTPRequestTimeout
    raise Whop_sdk::Errors::TimeoutError
  end
  code = response.code.to_i
  if code.between?(200, 299)
    Whop_sdk::Types::SupportChannel.load(response.body)
  else
    error_class = Whop_sdk::Errors::ResponseError.subclass_for_code(code)
    raise error_class.new(response.body, code: code)
  end
end