Class: VoiceTel::Resources::Support

Inherits:
Base
  • Object
show all
Defined in:
lib/voicetel/resources/support.rb

Overview

SupportService — support tickets (create, read, update, delete, reply).

On the wire, SupportConversation.number is a ticket sequence integer (1015, 2114, …), NOT a phone number. When the spec uses ‘number` in this context, that’s the ticket id.

Instance Method Summary collapse

Methods inherited from Base

#compact_query, #initialize

Constructor Details

This class inherits a constructor from VoiceTel::Resources::Base

Instance Method Details

#create(body) ⇒ Object 



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# File 'lib/voicetel/resources/support.rb', line 17

def create(body)
  @transport.request(:post, "/v2.2/support/tickets", body: body)
end

#delete(id) ⇒ Object

Returns nil on 204 No Content.



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# File 'lib/voicetel/resources/support.rb', line 30

def delete(id)
  @transport.request(:delete, "/v2.2/support/tickets/#{id}")
end

#get(id) ⇒ Object 



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# File 'lib/voicetel/resources/support.rb', line 21

def get(id)
  @transport.request(:get, "/v2.2/support/tickets/#{id}")
end

#list ⇒ Object 



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# File 'lib/voicetel/resources/support.rb', line 13

def list
  @transport.request(:get, "/v2.2/support/tickets")
end

#messages(id) ⇒ Object 



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# File 'lib/voicetel/resources/support.rb', line 34

def messages(id)
  @transport.request(:get, "/v2.2/support/tickets/#{id}/messages")
end

#reply(id, body) ⇒ Object 



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# File 'lib/voicetel/resources/support.rb', line 38

def reply(id, body)
  @transport.request(:post, "/v2.2/support/tickets/#{id}/replies", body: body)
end

#update(id, body) ⇒ Object 



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# File 'lib/voicetel/resources/support.rb', line 25

def update(id, body)
  @transport.request(:put, "/v2.2/support/tickets/#{id}", body: body)
end