Class: Vng::Case

Inherits:
Object
  • Object
show all
Defined in:
lib/vng/case.rb

Overview

Provides methods to interact with Vonigo cases.

Instance Attribute Summary collapse

Class Method Summary collapse

Instance Method Summary collapse

Constructor Details

#initialize(id:) ⇒ Case

Returns a new instance of Case.



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# File 'lib/vng/case.rb', line 6

def initialize(id:)
  @id = id
end

Instance Attribute Details

#id ⇒ Object (readonly)

Returns the value of attribute id.



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# File 'lib/vng/case.rb', line 4

def id
  @id
end

Class Method Details

.create(client_id:, summary:, comments:) ⇒ Object 



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# File 'lib/vng/case.rb', line 10

def self.create(client_id:, summary:, comments:)
  body = {
    securityToken: Vng.configuration.security_token,
    method: '3',
    objectID: client_id,
    Fields: [
       {fieldID: 219, optionID: 239}, # Status: open
       {fieldID: 220, fieldValue: summary},
       {fieldID: 230, fieldValue: comments},
    ]
  }

  uri = URI::HTTPS.build host: 'aussiepetmobileusatraining2.vonigo.com', path: '/api/v1/data/Cases/'

  request = Net::HTTP::Post.new(uri.request_uri)
  request.initialize_http_header 'Content-Type' => 'application/json'
  request.body = body.to_json

  response = Net::HTTP.start(uri.host, uri.port, use_ssl: true) do |http|
    http.request request
  end

  new id: JSON(response.body)['Case']['objectID']
end

Instance Method Details

#destroy ⇒ Object 



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# File 'lib/vng/case.rb', line 35

def destroy
  body = {
    securityToken: Vng.configuration.security_token,
    method: '4',
    objectID: id,
  }

  uri = URI::HTTPS.build host: 'aussiepetmobileusatraining2.vonigo.com', path: '/api/v1/data/Cases/'

  request = Net::HTTP::Post.new(uri.request_uri)
  request.initialize_http_header 'Content-Type' => 'application/json'
  request.body = body.to_json

  response = Net::HTTP.start(uri.host, uri.port, use_ssl: true) do |http|
    http.request request
  end
end