Class: Twilio::REST::Taskrouter::V1::WorkspaceContext::TaskQueueContext

Inherits:
InstanceContext
  • Object
show all
Defined in:
lib/twilio-ruby/rest/taskrouter/v1/workspace/task_queue.rb,
lib/twilio-ruby/rest/taskrouter/v1/workspace/task_queue/task_queue_statistics.rb,
lib/twilio-ruby/rest/taskrouter/v1/workspace/task_queue/task_queue_real_time_statistics.rb,
lib/twilio-ruby/rest/taskrouter/v1/workspace/task_queue/task_queue_cumulative_statistics.rb

Defined Under Namespace

Classes: TaskQueueCumulativeStatisticsContext, TaskQueueCumulativeStatisticsInstance, TaskQueueCumulativeStatisticsInstanceMetadata, TaskQueueCumulativeStatisticsList, TaskQueueCumulativeStatisticsListResponse, TaskQueueCumulativeStatisticsPage, TaskQueueCumulativeStatisticsPageMetadata, TaskQueueRealTimeStatisticsContext, TaskQueueRealTimeStatisticsInstance, TaskQueueRealTimeStatisticsInstanceMetadata, TaskQueueRealTimeStatisticsList, TaskQueueRealTimeStatisticsListResponse, TaskQueueRealTimeStatisticsPage, TaskQueueRealTimeStatisticsPageMetadata, TaskQueueStatisticsContext, TaskQueueStatisticsInstance, TaskQueueStatisticsInstanceMetadata, TaskQueueStatisticsList, TaskQueueStatisticsListResponse, TaskQueueStatisticsPage, TaskQueueStatisticsPageMetadata

Instance Method Summary collapse

Constructor Details

#initialize(version, workspace_sid, sid) ⇒ TaskQueueContext

Initialize the TaskQueueContext

Parameters:

  • version (Version)

    Version that contains the resource

  • workspace_sid (String)

    The SID of the Workspace with the TaskQueue to update.

  • sid (String)

    The SID of the TaskQueue resource to update.



306
307
308
309
310
311
312
313
314
315
316
317
318
# File 'lib/twilio-ruby/rest/taskrouter/v1/workspace/task_queue.rb', line 306

def initialize(version, workspace_sid, sid)
    super(version)
    

    # Path Solution
    @solution = { workspace_sid: workspace_sid, sid: sid,  }
    @uri = "/Workspaces/#{@solution[:workspace_sid]}/TaskQueues/#{@solution[:sid]}"

    # Dependents
    @cumulative_statistics = nil
    @statistics = nil
    @real_time_statistics = nil
end

Instance Method Details

#cumulative_statisticsTaskQueueCumulativeStatisticsList, TaskQueueCumulativeStatisticsContext

Access the cumulative_statistics



491
492
493
494
495
496
497
# File 'lib/twilio-ruby/rest/taskrouter/v1/workspace/task_queue.rb', line 491

def cumulative_statistics
    TaskQueueCumulativeStatisticsContext.new(
            @version,
            @solution[:workspace_sid],
            @solution[:sid]
            )
end

#deleteBoolean

Delete the TaskQueueInstance

Returns:

  • (Boolean)

    True if delete succeeds, false otherwise



322
323
324
325
326
327
328
329
330
# File 'lib/twilio-ruby/rest/taskrouter/v1/workspace/task_queue.rb', line 322

def delete

    headers = Twilio::Values.of({'Content-Type' => 'application/x-www-form-urlencoded', })
    
    
    

    @version.delete('DELETE', @uri, headers: headers)
end

#delete_with_metadataBoolean

Delete the TaskQueueInstanceMetadata

Returns:

  • (Boolean)

    True if delete succeeds, false otherwise



335
336
337
338
339
340
341
342
343
344
345
346
347
348
349
# File 'lib/twilio-ruby/rest/taskrouter/v1/workspace/task_queue.rb', line 335

def 

    headers = Twilio::Values.of({'Content-Type' => 'application/x-www-form-urlencoded', })
    
    
    
      response = @version.('DELETE', @uri, headers: headers)
      taskQueue_instance = TaskQueueInstance.new(
          @version,
          response.body,
          account_sid: @solution[:account_sid],
          sid: @solution[:sid],
      )
      TaskQueueInstanceMetadata.new(@version, taskQueue_instance, response.headers, response.status_code)
end

#fetchTaskQueueInstance

Fetch the TaskQueueInstance

Returns:



354
355
356
357
358
359
360
361
362
363
364
365
366
367
368
369
# File 'lib/twilio-ruby/rest/taskrouter/v1/workspace/task_queue.rb', line 354

def fetch

    headers = Twilio::Values.of({'Content-Type' => 'application/x-www-form-urlencoded', })
    
    
    
    
    
    payload = @version.fetch('GET', @uri, headers: headers)
    TaskQueueInstance.new(
        @version,
        payload,
        workspace_sid: @solution[:workspace_sid],
        sid: @solution[:sid],
    )
end

#fetch_with_metadataTaskQueueInstance

Fetch the TaskQueueInstanceMetadata

Returns:



374
375
376
377
378
379
380
381
382
383
384
385
386
387
388
389
390
391
392
393
394
395
# File 'lib/twilio-ruby/rest/taskrouter/v1/workspace/task_queue.rb', line 374

def 

    headers = Twilio::Values.of({'Content-Type' => 'application/x-www-form-urlencoded', })
    
    
    
    
    
    response = @version.('GET', @uri, headers: headers)
    task_queue_instance = TaskQueueInstance.new(
        @version,
        response.body,
        workspace_sid: @solution[:workspace_sid],
        sid: @solution[:sid],
    )
    TaskQueueInstanceMetadata.new(
        @version,
        task_queue_instance,
        response.headers,
        response.status_code
    )
end

#inspectObject

Provide a detailed, user friendly representation



530
531
532
533
# File 'lib/twilio-ruby/rest/taskrouter/v1/workspace/task_queue.rb', line 530

def inspect
    context = @solution.map{|k, v| "#{k}: #{v}"}.join(',')
    "#<Twilio.Taskrouter.V1.TaskQueueContext #{context}>"
end

#real_time_statisticsTaskQueueRealTimeStatisticsList, TaskQueueRealTimeStatisticsContext

Access the real_time_statistics



513
514
515
516
517
518
519
# File 'lib/twilio-ruby/rest/taskrouter/v1/workspace/task_queue.rb', line 513

def real_time_statistics
    TaskQueueRealTimeStatisticsContext.new(
            @version,
            @solution[:workspace_sid],
            @solution[:sid]
            )
end

#statisticsTaskQueueStatisticsList, TaskQueueStatisticsContext

Access the statistics



502
503
504
505
506
507
508
# File 'lib/twilio-ruby/rest/taskrouter/v1/workspace/task_queue.rb', line 502

def statistics
    TaskQueueStatisticsContext.new(
            @version,
            @solution[:workspace_sid],
            @solution[:sid]
            )
end

#to_sObject

Provide a user friendly representation



523
524
525
526
# File 'lib/twilio-ruby/rest/taskrouter/v1/workspace/task_queue.rb', line 523

def to_s
    context = @solution.map{|k, v| "#{k}: #{v}"}.join(',')
    "#<Twilio.Taskrouter.V1.TaskQueueContext #{context}>"
end

#update(friendly_name: :unset, target_workers: :unset, reservation_activity_sid: :unset, assignment_activity_sid: :unset, max_reserved_workers: :unset, task_order: :unset) ⇒ TaskQueueInstance

Update the TaskQueueInstance

Parameters:

  • friendly_name (String) (defaults to: :unset)

    A descriptive string that you create to describe the TaskQueue. For example ‘Support-Tier 1`, `Sales`, or `Escalation`.

  • target_workers (String) (defaults to: :unset)

    A string describing the Worker selection criteria for any Tasks that enter the TaskQueue. For example ‘\"language\" == \"spanish\"’ If no TargetWorkers parameter is provided, Tasks will wait in the queue until they are either deleted or moved to another queue. Additional examples on how to describing Worker selection criteria below.

  • reservation_activity_sid (String) (defaults to: :unset)

    The SID of the Activity to assign Workers when a task is reserved for them.

  • assignment_activity_sid (String) (defaults to: :unset)

    The SID of the Activity to assign Workers when a task is assigned for them.

  • max_reserved_workers (String) (defaults to: :unset)

    The maximum number of Workers to create reservations for the assignment of a task while in the queue. Maximum of 50.

  • task_order (TaskOrder) (defaults to: :unset)

Returns:



406
407
408
409
410
411
412
413
414
415
416
417
418
419
420
421
422
423
424
425
426
427
428
429
430
431
432
433
434
435
436
437
# File 'lib/twilio-ruby/rest/taskrouter/v1/workspace/task_queue.rb', line 406

def update(
  friendly_name: :unset, 
  target_workers: :unset, 
  reservation_activity_sid: :unset, 
  assignment_activity_sid: :unset, 
  max_reserved_workers: :unset, 
  task_order: :unset
)

    data = Twilio::Values.of({
        'FriendlyName' => friendly_name,
        'TargetWorkers' => target_workers,
        'ReservationActivitySid' => reservation_activity_sid,
        'AssignmentActivitySid' => assignment_activity_sid,
        'MaxReservedWorkers' => max_reserved_workers,
        'TaskOrder' => task_order,
    })

    headers = Twilio::Values.of({'Content-Type' => 'application/x-www-form-urlencoded', })
    
    
    
    
    
    payload = @version.update('POST', @uri, data: data, headers: headers)
    TaskQueueInstance.new(
        @version,
        payload,
        workspace_sid: @solution[:workspace_sid],
        sid: @solution[:sid],
    )
end

#update_with_metadata(friendly_name: :unset, target_workers: :unset, reservation_activity_sid: :unset, assignment_activity_sid: :unset, max_reserved_workers: :unset, task_order: :unset) ⇒ TaskQueueInstance

Update the TaskQueueInstanceMetadata

Parameters:

  • friendly_name (String) (defaults to: :unset)

    A descriptive string that you create to describe the TaskQueue. For example ‘Support-Tier 1`, `Sales`, or `Escalation`.

  • target_workers (String) (defaults to: :unset)

    A string describing the Worker selection criteria for any Tasks that enter the TaskQueue. For example ‘\"language\" == \"spanish\"’ If no TargetWorkers parameter is provided, Tasks will wait in the queue until they are either deleted or moved to another queue. Additional examples on how to describing Worker selection criteria below.

  • reservation_activity_sid (String) (defaults to: :unset)

    The SID of the Activity to assign Workers when a task is reserved for them.

  • assignment_activity_sid (String) (defaults to: :unset)

    The SID of the Activity to assign Workers when a task is assigned for them.

  • max_reserved_workers (String) (defaults to: :unset)

    The maximum number of Workers to create reservations for the assignment of a task while in the queue. Maximum of 50.

  • task_order (TaskOrder) (defaults to: :unset)

Returns:



448
449
450
451
452
453
454
455
456
457
458
459
460
461
462
463
464
465
466
467
468
469
470
471
472
473
474
475
476
477
478
479
480
481
482
483
484
485
# File 'lib/twilio-ruby/rest/taskrouter/v1/workspace/task_queue.rb', line 448

def (
  friendly_name: :unset, 
  target_workers: :unset, 
  reservation_activity_sid: :unset, 
  assignment_activity_sid: :unset, 
  max_reserved_workers: :unset, 
  task_order: :unset
)

    data = Twilio::Values.of({
        'FriendlyName' => friendly_name,
        'TargetWorkers' => target_workers,
        'ReservationActivitySid' => reservation_activity_sid,
        'AssignmentActivitySid' => assignment_activity_sid,
        'MaxReservedWorkers' => max_reserved_workers,
        'TaskOrder' => task_order,
    })

    headers = Twilio::Values.of({'Content-Type' => 'application/x-www-form-urlencoded', })
    
    
    
    
    
    response = @version.('POST', @uri, data: data, headers: headers)
    task_queue_instance = TaskQueueInstance.new(
        @version,
        response.body,
        workspace_sid: @solution[:workspace_sid],
        sid: @solution[:sid],
    )
    TaskQueueInstanceMetadata.new(
        @version,
        task_queue_instance,
        response.headers,
        response.status_code
    )
end