Class: Twilio::REST::FlexApi::V1::FlexFlowContext

Inherits:
InstanceContext show all
Defined in:
lib/twilio-ruby/rest/flex_api/v1/flex_flow.rb

Instance Method Summary collapse

Constructor Details

#initialize(version, sid) ⇒ FlexFlowContext

Initialize the FlexFlowContext

Parameters:

  • version (Version) —

    Version that contains the resource

  • sid (String) —

    The SID of the Flex Flow resource to update.



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# File 'lib/twilio-ruby/rest/flex_api/v1/flex_flow.rb', line 327

def initialize(version, sid)
    super(version)
    

    # Path Solution
    @solution = { sid: sid,  }
    @uri = "/FlexFlows/#{@solution[:sid]}"

    
end

Instance Method Details

#delete ⇒ Boolean

Delete the FlexFlowInstance

Returns:

  • (Boolean) —

    True if delete succeeds, false otherwise



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# File 'lib/twilio-ruby/rest/flex_api/v1/flex_flow.rb', line 340

def delete

    headers = Twilio::Values.of({'Content-Type' => 'application/x-www-form-urlencoded', })
    
    
    

    @version.delete('DELETE', @uri, headers: headers)
end

#delete_with_metadata ⇒ Boolean

Delete the FlexFlowInstanceMetadata

Returns:

  • (Boolean) —

    True if delete succeeds, false otherwise



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# File 'lib/twilio-ruby/rest/flex_api/v1/flex_flow.rb', line 353

def delete_with_metadata

    headers = Twilio::Values.of({'Content-Type' => 'application/x-www-form-urlencoded', })
    
    
    
      response = @version.delete_with_metadata('DELETE', @uri, headers: headers)
      flexFlow_instance = FlexFlowInstance.new(
          @version,
          response.body,
          account_sid: @solution[:account_sid],
          sid: @solution[:sid],
      )
      FlexFlowInstanceMetadata.new(@version, flexFlow_instance, response.headers, response.status_code)
end

#fetch ⇒ FlexFlowInstance

Fetch the FlexFlowInstance

Returns:



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# File 'lib/twilio-ruby/rest/flex_api/v1/flex_flow.rb', line 372

def fetch

    headers = Twilio::Values.of({'Content-Type' => 'application/x-www-form-urlencoded', })
    
    
    
    
    
    payload = @version.fetch('GET', @uri, headers: headers)
    FlexFlowInstance.new(
        @version,
        payload,
        sid: @solution[:sid],
    )
end

#fetch_with_metadata ⇒ FlexFlowInstance

Fetch the FlexFlowInstanceMetadata

Returns:



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# File 'lib/twilio-ruby/rest/flex_api/v1/flex_flow.rb', line 391

def fetch_with_metadata

    headers = Twilio::Values.of({'Content-Type' => 'application/x-www-form-urlencoded', })
    
    
    
    
    
    response = @version.fetch_with_metadata('GET', @uri, headers: headers)
    flex_flow_instance = FlexFlowInstance.new(
        @version,
        response.body,
        sid: @solution[:sid],
    )
    FlexFlowInstanceMetadata.new(
        @version,
        flex_flow_instance,
        response.headers,
        response.status_code
    )
end

#inspect ⇒ Object

Provide a detailed, user friendly representation



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# File 'lib/twilio-ruby/rest/flex_api/v1/flex_flow.rb', line 577

def inspect
    context = @solution.map{|k, v| "#{k}: #{v}"}.join(',')
    "#<Twilio.FlexApi.V1.FlexFlowContext #{context}>"
end

#to_s ⇒ Object

Provide a user friendly representation



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# File 'lib/twilio-ruby/rest/flex_api/v1/flex_flow.rb', line 570

def to_s
    context = @solution.map{|k, v| "#{k}: #{v}"}.join(',')
    "#<Twilio.FlexApi.V1.FlexFlowContext #{context}>"
end

#update(friendly_name: :unset, chat_service_sid: :unset, channel_type: :unset, contact_identity: :unset, enabled: :unset, integration_type: :unset, integration_flow_sid: :unset, integration_url: :unset, integration_workspace_sid: :unset, integration_workflow_sid: :unset, integration_channel: :unset, integration_timeout: :unset, integration_priority: :unset, integration_creation_on_message: :unset, long_lived: :unset, janitor_enabled: :unset, integration_retry_count: :unset) ⇒ FlexFlowInstance

Update the FlexFlowInstance

Parameters:

  • friendly_name (String) (defaults to: :unset) —

    A descriptive string that you create to describe the Flex Flow resource.

  • chat_service_sid (String) (defaults to: :unset) —

    The SID of the chat service.

  • channel_type (ChannelType) (defaults to: :unset)
  • contact_identity (String) (defaults to: :unset) —

    The channel contact’s Identity.

  • enabled (Boolean) (defaults to: :unset) —

    Whether the new Flex Flow is enabled.

  • integration_type (IntegrationType) (defaults to: :unset)
  • integration_flow_sid (String) (defaults to: :unset) —

    The SID of the Studio Flow. Required when ‘integrationType` is `studio`.

  • integration_url (String) (defaults to: :unset) —

    The URL of the external webhook. Required when ‘integrationType` is `external`.

  • integration_workspace_sid (String) (defaults to: :unset) —

    The Workspace SID for a new Task. Required when ‘integrationType` is `task`.

  • integration_workflow_sid (String) (defaults to: :unset) —

    The Workflow SID for a new Task. Required when ‘integrationType` is `task`.

  • integration_channel (String) (defaults to: :unset) —

    The Task Channel SID (TCXXXX) or unique name (e.g., ‘sms`) to use for the Task that will be created. Applicable and required when `integrationType` is `task`. The default value is `default`.

  • integration_timeout (String) (defaults to: :unset) —

    The Task timeout in seconds for a new Task. Default is 86,400 seconds (24 hours). Optional when ‘integrationType` is `task`, not applicable otherwise.

  • integration_priority (String) (defaults to: :unset) —

    The Task priority of a new Task. The default priority is 0. Optional when ‘integrationType` is `task`, not applicable otherwise.

  • integration_creation_on_message (Boolean) (defaults to: :unset) —

    In the context of outbound messaging, defines whether to create a Task immediately (and therefore reserve the conversation to current agent), or delay Task creation until the customer sends the first response. Set to false to create immediately, true to delay Task creation. This setting is only applicable for outbound messaging.

  • long_lived (Boolean) (defaults to: :unset) —

    When enabled, Flex will keep the chat channel active so that it may be used for subsequent interactions with a contact identity. Defaults to ‘false`.

  • janitor_enabled (Boolean) (defaults to: :unset) —

    When enabled, the Messaging Channel Janitor will remove active Proxy sessions if the associated Task is deleted outside of the Flex UI. Defaults to ‘false`.

  • integration_retry_count (String) (defaults to: :unset) —

    The number of times to retry the Studio Flow or webhook in case of failure. Takes integer values from 0 to 3 with the default being 3. Optional when ‘integrationType` is `studio` or `external`, not applicable otherwise.

Returns:



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# File 'lib/twilio-ruby/rest/flex_api/v1/flex_flow.rb', line 433

def update(
  friendly_name: :unset, 
  chat_service_sid: :unset, 
  channel_type: :unset, 
  contact_identity: :unset, 
  enabled: :unset, 
  integration_type: :unset, 
  integration_flow_sid: :unset, 
  integration_url: :unset, 
  integration_workspace_sid: :unset, 
  integration_workflow_sid: :unset, 
  integration_channel: :unset, 
  integration_timeout: :unset, 
  integration_priority: :unset, 
  integration_creation_on_message: :unset, 
  long_lived: :unset, 
  janitor_enabled: :unset, 
  integration_retry_count: :unset
)

    data = Twilio::Values.of({
        'FriendlyName' => friendly_name,
        'ChatServiceSid' => chat_service_sid,
        'ChannelType' => channel_type,
        'ContactIdentity' => contact_identity,
        'Enabled' => enabled,
        'IntegrationType' => integration_type,
        'Integration.FlowSid' => integration_flow_sid,
        'Integration.Url' => integration_url,
        'Integration.WorkspaceSid' => integration_workspace_sid,
        'Integration.WorkflowSid' => integration_workflow_sid,
        'Integration.Channel' => integration_channel,
        'Integration.Timeout' => integration_timeout,
        'Integration.Priority' => integration_priority,
        'Integration.CreationOnMessage' => integration_creation_on_message,
        'LongLived' => long_lived,
        'JanitorEnabled' => janitor_enabled,
        'Integration.RetryCount' => integration_retry_count,
    })

    headers = Twilio::Values.of({'Content-Type' => 'application/x-www-form-urlencoded', })
    
    
    
    
    
    payload = @version.update('POST', @uri, data: data, headers: headers)
    FlexFlowInstance.new(
        @version,
        payload,
        sid: @solution[:sid],
    )
end

#update_with_metadata(friendly_name: :unset, chat_service_sid: :unset, channel_type: :unset, contact_identity: :unset, enabled: :unset, integration_type: :unset, integration_flow_sid: :unset, integration_url: :unset, integration_workspace_sid: :unset, integration_workflow_sid: :unset, integration_channel: :unset, integration_timeout: :unset, integration_priority: :unset, integration_creation_on_message: :unset, long_lived: :unset, janitor_enabled: :unset, integration_retry_count: :unset) ⇒ FlexFlowInstance

Update the FlexFlowInstanceMetadata

Parameters:

  • friendly_name (String) (defaults to: :unset) —

    A descriptive string that you create to describe the Flex Flow resource.

  • chat_service_sid (String) (defaults to: :unset) —

    The SID of the chat service.

  • channel_type (ChannelType) (defaults to: :unset)
  • contact_identity (String) (defaults to: :unset) —

    The channel contact’s Identity.

  • enabled (Boolean) (defaults to: :unset) —

    Whether the new Flex Flow is enabled.

  • integration_type (IntegrationType) (defaults to: :unset)
  • integration_flow_sid (String) (defaults to: :unset) —

    The SID of the Studio Flow. Required when ‘integrationType` is `studio`.

  • integration_url (String) (defaults to: :unset) —

    The URL of the external webhook. Required when ‘integrationType` is `external`.

  • integration_workspace_sid (String) (defaults to: :unset) —

    The Workspace SID for a new Task. Required when ‘integrationType` is `task`.

  • integration_workflow_sid (String) (defaults to: :unset) —

    The Workflow SID for a new Task. Required when ‘integrationType` is `task`.

  • integration_channel (String) (defaults to: :unset) —

    The Task Channel SID (TCXXXX) or unique name (e.g., ‘sms`) to use for the Task that will be created. Applicable and required when `integrationType` is `task`. The default value is `default`.

  • integration_timeout (String) (defaults to: :unset) —

    The Task timeout in seconds for a new Task. Default is 86,400 seconds (24 hours). Optional when ‘integrationType` is `task`, not applicable otherwise.

  • integration_priority (String) (defaults to: :unset) —

    The Task priority of a new Task. The default priority is 0. Optional when ‘integrationType` is `task`, not applicable otherwise.

  • integration_creation_on_message (Boolean) (defaults to: :unset) —

    In the context of outbound messaging, defines whether to create a Task immediately (and therefore reserve the conversation to current agent), or delay Task creation until the customer sends the first response. Set to false to create immediately, true to delay Task creation. This setting is only applicable for outbound messaging.

  • long_lived (Boolean) (defaults to: :unset) —

    When enabled, Flex will keep the chat channel active so that it may be used for subsequent interactions with a contact identity. Defaults to ‘false`.

  • janitor_enabled (Boolean) (defaults to: :unset) —

    When enabled, the Messaging Channel Janitor will remove active Proxy sessions if the associated Task is deleted outside of the Flex UI. Defaults to ‘false`.

  • integration_retry_count (String) (defaults to: :unset) —

    The number of times to retry the Studio Flow or webhook in case of failure. Takes integer values from 0 to 3 with the default being 3. Optional when ‘integrationType` is `studio` or `external`, not applicable otherwise.

Returns:



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# File 'lib/twilio-ruby/rest/flex_api/v1/flex_flow.rb', line 507

def update_with_metadata(
  friendly_name: :unset, 
  chat_service_sid: :unset, 
  channel_type: :unset, 
  contact_identity: :unset, 
  enabled: :unset, 
  integration_type: :unset, 
  integration_flow_sid: :unset, 
  integration_url: :unset, 
  integration_workspace_sid: :unset, 
  integration_workflow_sid: :unset, 
  integration_channel: :unset, 
  integration_timeout: :unset, 
  integration_priority: :unset, 
  integration_creation_on_message: :unset, 
  long_lived: :unset, 
  janitor_enabled: :unset, 
  integration_retry_count: :unset
)

    data = Twilio::Values.of({
        'FriendlyName' => friendly_name,
        'ChatServiceSid' => chat_service_sid,
        'ChannelType' => channel_type,
        'ContactIdentity' => contact_identity,
        'Enabled' => enabled,
        'IntegrationType' => integration_type,
        'Integration.FlowSid' => integration_flow_sid,
        'Integration.Url' => integration_url,
        'Integration.WorkspaceSid' => integration_workspace_sid,
        'Integration.WorkflowSid' => integration_workflow_sid,
        'Integration.Channel' => integration_channel,
        'Integration.Timeout' => integration_timeout,
        'Integration.Priority' => integration_priority,
        'Integration.CreationOnMessage' => integration_creation_on_message,
        'LongLived' => long_lived,
        'JanitorEnabled' => janitor_enabled,
        'Integration.RetryCount' => integration_retry_count,
    })

    headers = Twilio::Values.of({'Content-Type' => 'application/x-www-form-urlencoded', })
    
    
    
    
    
    response = @version.update_with_metadata('POST', @uri, data: data, headers: headers)
    flex_flow_instance = FlexFlowInstance.new(
        @version,
        response.body,
        sid: @solution[:sid],
    )
    FlexFlowInstanceMetadata.new(
        @version,
        flex_flow_instance,
        response.headers,
        response.status_code
    )
end