Class: TalonOne::SupportRequest

Inherits:
ApiModelBase show all
Defined in:
lib/talon_one_sdk/models/support_request.rb

Overview

Summary of a support request created by a customer support agent.

Defined Under Namespace

Classes: EnumAttributeValidator

Instance Attribute Summary collapse

Class Method Summary collapse

Instance Method Summary collapse

Methods inherited from ApiModelBase

_deserialize, #_to_hash, #to_body, #to_s

Constructor Details

#initialize(attributes = {}) ⇒ SupportRequest

Initializes the object

Parameters:

  • attributes (Hash) (defaults to: {}) —

    Model attributes in the form of hash



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# File 'lib/talon_one_sdk/models/support_request.rb', line 146

def initialize(attributes = {})
  if (!attributes.is_a?(Hash))
    fail ArgumentError, "The input argument (attributes) must be a hash in `TalonOne::SupportRequest` initialize method"
  end

  # check to see if the attribute exists and convert string to symbol for hash key
  acceptable_attribute_map = self.class.acceptable_attribute_map
  attributes = attributes.each_with_object({}) { |(k, v), h|
    if (!acceptable_attribute_map.key?(k.to_sym))
      fail ArgumentError, "`#{k}` is not a valid attribute in `TalonOne::SupportRequest`. Please check the name to make sure it's valid. List of attributes: " + acceptable_attribute_map.keys.inspect
    end
    h[k.to_sym] = v
  }

  if attributes.key?(:'id')
    self.id = attributes[:'id']
  else
    self.id = nil
  end

  if attributes.key?(:'application_id')
    self.application_id = attributes[:'application_id']
  else
    self.application_id = nil
  end

  if attributes.key?(:'campaign_id')
    self.campaign_id = attributes[:'campaign_id']
  end

  if attributes.key?(:'loyalty_program_id')
    self.loyalty_program_id = attributes[:'loyalty_program_id']
  end

  if attributes.key?(:'subledger_id')
    self.subledger_id = attributes[:'subledger_id']
  end

  if attributes.key?(:'created_by_user')
    self.created_by_user = attributes[:'created_by_user']
  else
    self.created_by_user = nil
  end

  if attributes.key?(:'created_at')
    self.created_at = attributes[:'created_at']
  else
    self.created_at = nil
  end

  if attributes.key?(:'customer_profile_id')
    self.customer_profile_id = attributes[:'customer_profile_id']
  else
    self.customer_profile_id = nil
  end

  if attributes.key?(:'request_type')
    self.request_type = attributes[:'request_type']
  else
    self.request_type = nil
  end

  if attributes.key?(:'request_value')
    self.request_value = attributes[:'request_value']
  end

  if attributes.key?(:'request_note')
    self.request_note = attributes[:'request_note']
  else
    self.request_note = nil
  end

  if attributes.key?(:'request_status')
    self.request_status = attributes[:'request_status']
  else
    self.request_status = nil
  end

  if attributes.key?(:'processed_at')
    self.processed_at = attributes[:'processed_at']
  end

  if attributes.key?(:'processing_note')
    self.processing_note = attributes[:'processing_note']
  end

  if attributes.key?(:'processed_by_user')
    self.processed_by_user = attributes[:'processed_by_user']
  end
end

Instance Attribute Details

#application_id ⇒ Object

Identifier of the Application connected to the loyalty program or the campaign. It is displayed in your Talon.One deployment URL.



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# File 'lib/talon_one_sdk/models/support_request.rb', line 23

def application_id
  @application_id
end

#campaign_id ⇒ Object

Identifier of the campaign where the coupon or gift card is created.



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# File 'lib/talon_one_sdk/models/support_request.rb', line 26

def campaign_id
  @campaign_id
end

#created_at ⇒ Object

Timestamp when the request was made.



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# File 'lib/talon_one_sdk/models/support_request.rb', line 38

def created_at
  @created_at
end

#created_by_user ⇒ Object

Email address of the customer support agent who created the support request.



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# File 'lib/talon_one_sdk/models/support_request.rb', line 35

def created_by_user
  @created_by_user
end

#customer_profile_id ⇒ Object

Integration ID of the customer profile linked to the support request.



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# File 'lib/talon_one_sdk/models/support_request.rb', line 41

def customer_profile_id
  @customer_profile_id
end

#id ⇒ Object

Identifier of the support request.



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# File 'lib/talon_one_sdk/models/support_request.rb', line 20

def id
  @id
end

#loyalty_program_id ⇒ Object

Identifier of the loyalty program where the points are added or deducted.



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# File 'lib/talon_one_sdk/models/support_request.rb', line 29

def loyalty_program_id
  @loyalty_program_id
end

#processed_at ⇒ Object

Timestamp when the request was approved or rejected.



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# File 'lib/talon_one_sdk/models/support_request.rb', line 56

def processed_at
  @processed_at
end

#processed_by_user ⇒ Object

Email address of the admin who approved or rejected the support request.



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# File 'lib/talon_one_sdk/models/support_request.rb', line 62

def processed_by_user
  @processed_by_user
end

#processing_note ⇒ Object

Notes attached by the admin when rejecting or approving a request.



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# File 'lib/talon_one_sdk/models/support_request.rb', line 59

def processing_note
  @processing_note
end

#request_note ⇒ Object

Notes attached to the support request.



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# File 'lib/talon_one_sdk/models/support_request.rb', line 50

def request_note
  @request_note
end

#request_status ⇒ Object

Current status of the support request.



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# File 'lib/talon_one_sdk/models/support_request.rb', line 53

def request_status
  @request_status
end

#request_type ⇒ Object

Type of reward requested, including gift cards, personal coupons, and loyalty point additions or deductions.



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# File 'lib/talon_one_sdk/models/support_request.rb', line 44

def request_type
  @request_type
end

#request_value ⇒ Object

Requested monetary balance of the gift card or the number of loyalty points to be added or deducted.



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# File 'lib/talon_one_sdk/models/support_request.rb', line 47

def request_value
  @request_value
end

#subledger_id ⇒ Object

Identifier of the subledger the points are added to or deducted from. If there is no existing subledger with this ID, the subledger is created automatically.



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# File 'lib/talon_one_sdk/models/support_request.rb', line 32

def subledger_id
  @subledger_id
end

Class Method Details

.acceptable_attribute_map ⇒ Object

Returns attribute mapping this model knows about



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# File 'lib/talon_one_sdk/models/support_request.rb', line 108

def self.acceptable_attribute_map
  attribute_map
end

.acceptable_attributes ⇒ Object

Returns all the JSON keys this model knows about



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# File 'lib/talon_one_sdk/models/support_request.rb', line 113

def self.acceptable_attributes
  acceptable_attribute_map.values
end

.attribute_map ⇒ Object

Attribute mapping from ruby-style variable name to JSON key.



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# File 'lib/talon_one_sdk/models/support_request.rb', line 87

def self.attribute_map
  {
    :'id' => :'id',
    :'application_id' => :'applicationId',
    :'campaign_id' => :'campaignId',
    :'loyalty_program_id' => :'loyaltyProgramId',
    :'subledger_id' => :'subledgerId',
    :'created_by_user' => :'createdByUser',
    :'created_at' => :'createdAt',
    :'customer_profile_id' => :'customerProfileId',
    :'request_type' => :'requestType',
    :'request_value' => :'requestValue',
    :'request_note' => :'requestNote',
    :'request_status' => :'requestStatus',
    :'processed_at' => :'processedAt',
    :'processing_note' => :'processingNote',
    :'processed_by_user' => :'processedByUser'
  }
end

.build_from_hash(attributes) ⇒ Object

Builds the object from hash

Parameters:

  • attributes (Hash) —

    Model attributes in the form of hash

Returns:

  • (Object) —

    Returns the model itself



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# File 'lib/talon_one_sdk/models/support_request.rb', line 432

def self.build_from_hash(attributes)
  return nil unless attributes.is_a?(Hash)
  attributes = attributes.transform_keys(&:to_sym)
  transformed_hash = {}
  openapi_types.each_pair do |key, type|
    if attributes.key?(attribute_map[key]) && attributes[attribute_map[key]].nil?
      transformed_hash["#{key}"] = nil
    elsif type =~ /\AArray<(.*)>/i
      # check to ensure the input is an array given that the attribute
      # is documented as an array but the input is not
      if attributes[attribute_map[key]].is_a?(Array)
        transformed_hash["#{key}"] = attributes[attribute_map[key]].map { |v| _deserialize($1, v) }
      end
    elsif !attributes[attribute_map[key]].nil?
      transformed_hash["#{key}"] = _deserialize(type, attributes[attribute_map[key]])
    end
  end
  new(transformed_hash)
end

.openapi_nullable ⇒ Object

List of attributes with nullable: true



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# File 'lib/talon_one_sdk/models/support_request.rb', line 139

def self.openapi_nullable
  Set.new([
  ])
end

.openapi_types ⇒ Object

Attribute type mapping.



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# File 'lib/talon_one_sdk/models/support_request.rb', line 118

def self.openapi_types
  {
    :'id' => :'Integer',
    :'application_id' => :'Integer',
    :'campaign_id' => :'Integer',
    :'loyalty_program_id' => :'Integer',
    :'subledger_id' => :'Integer',
    :'created_by_user' => :'String',
    :'created_at' => :'Time',
    :'customer_profile_id' => :'String',
    :'request_type' => :'String',
    :'request_value' => :'Float',
    :'request_note' => :'String',
    :'request_status' => :'String',
    :'processed_at' => :'Time',
    :'processing_note' => :'String',
    :'processed_by_user' => :'String'
  }
end

Instance Method Details

#==(o) ⇒ Object

Checks equality by comparing each attribute.

Parameters:

  • Object (Object) —

    to be compared



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# File 'lib/talon_one_sdk/models/support_request.rb', line 397

def ==(o)
  return true if self.equal?(o)
  self.class == o.class &&
      id == o.id &&
      application_id == o.application_id &&
      campaign_id == o.campaign_id &&
      loyalty_program_id == o.loyalty_program_id &&
      subledger_id == o.subledger_id &&
      created_by_user == o.created_by_user &&
      created_at == o.created_at &&
      customer_profile_id == o.customer_profile_id &&
      request_type == o.request_type &&
      request_value == o.request_value &&
      request_note == o.request_note &&
      request_status == o.request_status &&
      processed_at == o.processed_at &&
      processing_note == o.processing_note &&
      processed_by_user == o.processed_by_user
end

#eql?(o) ⇒ Boolean

Parameters:

  • Object (Object) —

    to be compared

Returns:

  • (Boolean)

See Also:

  • `==` method


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# File 'lib/talon_one_sdk/models/support_request.rb', line 419

def eql?(o)
  self == o
end

#hash ⇒ Integer

Calculates hash code according to all attributes.

Returns:

  • (Integer) —

    Hash code



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# File 'lib/talon_one_sdk/models/support_request.rb', line 425

def hash
  [id, application_id, campaign_id, loyalty_program_id, subledger_id, created_by_user, created_at, customer_profile_id, request_type, request_value, request_note, request_status, processed_at, processing_note, processed_by_user].hash
end

#list_invalid_properties ⇒ Object

Show invalid properties with the reasons. Usually used together with valid?

Returns:

  • Array for valid properties with the reasons



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# File 'lib/talon_one_sdk/models/support_request.rb', line 239

def list_invalid_properties
  warn '[DEPRECATED] the `list_invalid_properties` method is obsolete'
  invalid_properties = Array.new
  if @id.nil?
    invalid_properties.push('invalid value for "id", id cannot be nil.')
  end

  if @application_id.nil?
    invalid_properties.push('invalid value for "application_id", application_id cannot be nil.')
  end

  if @created_by_user.nil?
    invalid_properties.push('invalid value for "created_by_user", created_by_user cannot be nil.')
  end

  if @created_at.nil?
    invalid_properties.push('invalid value for "created_at", created_at cannot be nil.')
  end

  if @customer_profile_id.nil?
    invalid_properties.push('invalid value for "customer_profile_id", customer_profile_id cannot be nil.')
  end

  if @request_type.nil?
    invalid_properties.push('invalid value for "request_type", request_type cannot be nil.')
  end

  if !@request_value.nil? && @request_value <= 0
    invalid_properties.push('invalid value for "request_value", must be greater than 0.')
  end

  if @request_note.nil?
    invalid_properties.push('invalid value for "request_note", request_note cannot be nil.')
  end

  if @request_status.nil?
    invalid_properties.push('invalid value for "request_status", request_status cannot be nil.')
  end

  invalid_properties
end

#to_hash ⇒ Hash

Returns the object in the form of hash

Returns:

  • (Hash) —

    Returns the object in the form of hash



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# File 'lib/talon_one_sdk/models/support_request.rb', line 454

def to_hash
  hash = {}
  self.class.attribute_map.each_pair do |attr, param|
    value = self.send(attr)
    if value.nil?
      is_nullable = self.class.openapi_nullable.include?(attr)
      next if !is_nullable || (is_nullable && !instance_variable_defined?(:"@#{attr}"))
    end

    hash[param] = _to_hash(value)
  end
  hash
end

#valid? ⇒ Boolean

Check to see if the all the properties in the model are valid

Returns:

  • (Boolean) —

    true if the model is valid



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# File 'lib/talon_one_sdk/models/support_request.rb', line 283

def valid?
  warn '[DEPRECATED] the `valid?` method is obsolete'
  return false if @id.nil?
  return false if @application_id.nil?
  return false if @created_by_user.nil?
  return false if @created_at.nil?
  return false if @customer_profile_id.nil?
  return false if @request_type.nil?
  request_type_validator = EnumAttributeValidator.new('String', ["gift_card", "personal_coupon", "loyalty_points_added", "loyalty_points_deducted"])
  return false unless request_type_validator.valid?(@request_type)
  return false if !@request_value.nil? && @request_value <= 0
  return false if @request_note.nil?
  return false if @request_status.nil?
  request_status_validator = EnumAttributeValidator.new('String', ["pending_approval", "approved", "rejected"])
  return false unless request_status_validator.valid?(@request_status)
  true
end