Module: Whatsapp::MessageTemplates::Statuses

Defined in:: lib/ruby/whatsapp/message_templates/statuses.rb

Overview

The review and health states a template moves through.

Only APPROVED templates can be sent. Status changes arrive asynchronously via the message_template_status_update webhook, already modelled by Webhook::MessageTemplateStatusUpdate — polling #find is the fallback, not the intended path. Source: https://developers.facebook.com/docs/graph-api/reference/whats-app-business-hsm/

Defined Under Namespace

Modules: QualityScores, RejectedReasons

Constant Summary collapse

APPROVED = Passed review and sendable.

"APPROVED"

PENDING = In review; can take up to 24 hours.

"PENDING"

REJECTED = Failed review or violated policy. See rejected_reason.

"REJECTED"

PAUSED = Suspended after recurring negative feedback or low read rates.

"PAUSED"

DISABLED = Permanently disabled. Cannot be sent, and cannot be deleted.

"DISABLED"

IN_APPEAL = An appeal is in progress.

"IN_APPEAL"

PENDING_DELETION = Deleted, with a 30-day window for messages already in flight.

"PENDING_DELETION"

DELETED =

"DELETED"

LIMIT_EXCEEDED = Over a limit.

"LIMIT_EXCEEDED"

ARCHIVED = Inactive for 12 months or more.

"ARCHIVED"

ALL =

[
  APPROVED, PENDING, REJECTED, PAUSED, DISABLED,
  IN_APPEAL, PENDING_DELETION, DELETED, LIMIT_EXCEEDED, ARCHIVED,
].freeze

EDITABLE = The only statuses Meta allows a template to be edited in. Approved templates additionally carry rate limits (10 edits per 30 days, and 1 per 24 hours) that cannot be checked locally.

[APPROVED, REJECTED, PAUSED].freeze