Module: Livechat::InboxHelper

Defined in:
app/helpers/livechat/inbox_helper.rb

Constant Summary collapse

AVATAR_COLORS =

Agents have no avatar images (no FK to host users) — initials in a deterministically colored circle do the job: same label, same color, every page load. Full label rides the title tooltip.

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Instance Method Summary collapse

Instance Method Details

#livechat_agent_avatar(label) ⇒ Object 



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# File 'app/helpers/livechat/inbox_helper.rb', line 10

def livechat_agent_avatar(label)
  initials = label.to_s.split.first(2).map { |word| word[0] }.join.upcase
  initials = label.to_s.first(2).upcase if initials.blank?
  color = label.to_s.each_byte.sum % AVATAR_COLORS

  tag.span(initials, class: "avatar color-#{color}", title: label)
end

#livechat_attachment_link(attachment) ⇒ Object 



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# File 'app/helpers/livechat/inbox_helper.rb', line 40

def livechat_attachment_link(attachment)
  if attachment[:image]
    link_to image_tag(attachment[:url], alt: attachment[:name], loading: 'lazy'),
            attachment[:url], target: '_blank', rel: 'noopener', class: 'att-img'
  else
    link_to attachment[:name], attachment[:url],
            target: '_blank', rel: 'noopener', class: 'att-file'
  end
end

#livechat_cable_data(stream_name) ⇒ Object

data-* attributes that hand dashboard.js a signed cable stream to watch, or {} when push is off. Merge into the element that already polls, so a nudge just fires its existing refresh sooner.



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# File 'app/helpers/livechat/inbox_helper.rb', line 33

def livechat_cable_data(stream_name)
  return {} unless Livechat.action_cable_enabled?

  { 'cable-url' => Livechat.config.action_cable_url,
    'cable-stream' => Livechat.sign_stream(stream_name) }
end

#livechat_message_attachments(message) ⇒ Object

A message's attachments, rendered like the widget: images inline as thumbnails, everything else as a download link. Both point at the gated engine route, never a public blob URL.



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# File 'app/helpers/livechat/inbox_helper.rb', line 21

def livechat_message_attachments(message)
  attachments = message.attachments_json
  return if attachments.empty?

  tag.div(class: 'atts') do
    safe_join(attachments.map { |attachment| livechat_attachment_link(attachment) })
  end
end