Module: Legion::Extensions::ServiceNow::KnowledgeBase::Runners::KnowledgeBase

Includes:
Helpers::Lex, Helpers::Client
Included in:
Client
Defined in:
lib/legion/extensions/service_now/knowledge_base/runners/knowledge_base.rb

Instance Method Summary collapse

Methods included from Helpers::Client

#connection, #fetch_oauth2_token, #handle_response

Instance Method Details

#create_knowledge_base(title:, description: nil, owner: nil, active: true) ⇒ Object



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# File 'lib/legion/extensions/service_now/knowledge_base/runners/knowledge_base.rb', line 24

def create_knowledge_base(title:, description: nil, owner: nil,
                          active: true, **)
  body = { title: title, active: active }
  body[:description] = description if description
  body[:owner]       = owner if owner
  resp = connection(**).post('/api/now/table/kb_knowledge_base', body)
  { knowledge_base: resp.body['result'] }
end

#delete_knowledge_base(sys_id:) ⇒ Object



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# File 'lib/legion/extensions/service_now/knowledge_base/runners/knowledge_base.rb', line 43

def delete_knowledge_base(sys_id:, **)
  resp = connection(**).delete("/api/now/table/kb_knowledge_base/#{sys_id}")
  { deleted: resp.status == 204, sys_id: sys_id }
end

#get_knowledge_base(sys_id:) ⇒ Object



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# File 'lib/legion/extensions/service_now/knowledge_base/runners/knowledge_base.rb', line 19

def get_knowledge_base(sys_id:, **)
  resp = connection(**).get("/api/now/table/kb_knowledge_base/#{sys_id}")
  { knowledge_base: resp.body['result'] }
end

#list_kb_categories(knowledge_base_sys_id:, sysparm_limit: 100) ⇒ Object



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# File 'lib/legion/extensions/service_now/knowledge_base/runners/knowledge_base.rb', line 48

def list_kb_categories(knowledge_base_sys_id:, sysparm_limit: 100, **)
  params = {
    sysparm_query: "kb_knowledge_base=#{knowledge_base_sys_id}",
    sysparm_limit: sysparm_limit
  }
  resp = connection(**).get('/api/now/table/kb_category', params)
  { categories: resp.body['result'] }
end

#list_knowledge_bases(sysparm_limit: 100, sysparm_offset: 0, sysparm_query: nil) ⇒ Object



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# File 'lib/legion/extensions/service_now/knowledge_base/runners/knowledge_base.rb', line 11

def list_knowledge_bases(sysparm_limit: 100, sysparm_offset: 0,
                         sysparm_query: nil, **)
  params = { sysparm_limit: sysparm_limit, sysparm_offset: sysparm_offset }
  params[:sysparm_query] = sysparm_query if sysparm_query
  resp = connection(**).get('/api/now/table/kb_knowledge_base', params)
  { knowledge_bases: resp.body['result'] }
end

#update_knowledge_base(sys_id:, title: nil, description: nil, active: nil) ⇒ Object



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# File 'lib/legion/extensions/service_now/knowledge_base/runners/knowledge_base.rb', line 33

def update_knowledge_base(sys_id:, title: nil, description: nil,
                          active: nil, **)
  body = {}
  body[:title]       = title if title
  body[:description] = description if description
  body[:active]      = active unless active.nil?
  resp = connection(**).patch("/api/now/table/kb_knowledge_base/#{sys_id}", body)
  { knowledge_base: resp.body['result'] }
end