Module: Legion::Extensions::ServiceNow::Knowledge::Runners::Knowledge

Includes:
Helpers::Lex, Helpers::Client
Included in:
Client
Defined in:
lib/legion/extensions/service_now/knowledge/runners/knowledge.rb

Instance Method Summary collapse

Methods included from Helpers::Client

#connection, #fetch_oauth2_token

Instance Method Details

#create_article(short_description:, text: nil, knowledge_base: nil) ⇒ Object 



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# File 'lib/legion/extensions/service_now/knowledge/runners/knowledge.rb', line 23

def create_article(short_description:, text: nil, knowledge_base: nil, **)
  body = { short_description: short_description }
  body[:text]           = text if text
  body[:knowledge_base] = knowledge_base if knowledge_base
  resp = connection(**).post('/api/sn_km_api/knowledge', body)
  { article: resp.body['result'] }
end

#delete_article(sys_id:) ⇒ Object 



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# File 'lib/legion/extensions/service_now/knowledge/runners/knowledge.rb', line 39

def delete_article(sys_id:, **)
  resp = connection(**).delete("/api/sn_km_api/knowledge/#{sys_id}")
  { deleted: resp.status == 204, sys_id: sys_id }
end

#get_article(sys_id:) ⇒ Object 



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# File 'lib/legion/extensions/service_now/knowledge/runners/knowledge.rb', line 18

def get_article(sys_id:, **)
  resp = connection(**).get("/api/sn_km_api/knowledge/#{sys_id}")
  { article: resp.body['result'] }
end

#list_articles(sysparm_limit: 100, sysparm_offset: 0, sysparm_query: nil) ⇒ Object 



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# File 'lib/legion/extensions/service_now/knowledge/runners/knowledge.rb', line 11

def list_articles(sysparm_limit: 100, sysparm_offset: 0, sysparm_query: nil, **)
  params = { sysparm_limit: sysparm_limit, sysparm_offset: sysparm_offset }
  params[:sysparm_query] = sysparm_query if sysparm_query
  resp = connection(**).get('/api/sn_km_api/knowledge', params)
  { articles: resp.body['result'] }
end

#update_article(sys_id:, short_description: nil, text: nil) ⇒ Object 



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# File 'lib/legion/extensions/service_now/knowledge/runners/knowledge.rb', line 31

def update_article(sys_id:, short_description: nil, text: nil, **)
  body = {}
  body[:short_description] = short_description if short_description
  body[:text]              = text if text
  resp = connection(**).patch("/api/sn_km_api/knowledge/#{sys_id}", body)
  { article: resp.body['result'] }
end