Class: MistApi::TicketStatusEnum

Inherits:
Object
  • Object
show all
Defined in:
lib/mist_api/models/ticket_status_enum.rb

Overview

Ticket status. enum: * open: ticket is open, Mist is working on it * pending: ticket is open and Requester attention is needed (e.g. Mist is asking for some more information) * solved: ticket is marked as solved / considered by Mist (requester can update it, causing it to re-open; or rate it) * closed: ticket is archived and cannot be changed.

Constant Summary collapse

TICKET_STATUS_ENUM = 
[
  # TODO: Write general description for CLOSED
  CLOSED = 'closed'.freeze,

  # TODO: Write general description for OPEN
  OPEN = 'open'.freeze,

  # TODO: Write general description for PENDING
  PENDING = 'pending'.freeze,

  # TODO: Write general description for SOLVED
  SOLVED = 'solved'.freeze
].freeze

Class Method Summary collapse

Class Method Details

.from_value(value, default_value = CLOSED) ⇒ Object 



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# File 'lib/mist_api/models/ticket_status_enum.rb', line 33

def self.from_value(value, default_value = CLOSED)
  return default_value if value.nil?

  str = value.to_s.strip

  case str.downcase
  when 'closed' then CLOSED
  when 'open' then OPEN
  when 'pending' then PENDING
  when 'solved' then SOLVED
  else
    default_value
  end
end

.validate(value) ⇒ Object 



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# File 'lib/mist_api/models/ticket_status_enum.rb', line 27

def self.validate(value)
  return false if value.nil?

  TICKET_STATUS_ENUM.include?(value)
end