Class: Google::Cloud::ContactCenterInsights::V1::RuntimeAnnotation

Inherits:
Object
  • Object
show all
Extended by:
Protobuf::MessageExts::ClassMethods
Includes:
Protobuf::MessageExts
Defined in:
proto_docs/google/cloud/contactcenterinsights/v1/resources.rb

Overview

An annotation that was generated during the customer and agent interaction.

Instance Attribute Summary collapse

Instance Attribute Details

#annotation_id ⇒ ::String

Returns The unique identifier of the annotation. Format: projects/{project}/locations/{location}/conversationDatasets/{dataset}/conversationDataItems/{data_item}/conversationAnnotations/{annotation}.

Returns:

  • (::String) —

    The unique identifier of the annotation. Format: projects/{project}/locations/{location}/conversationDatasets/{dataset}/conversationDataItems/{data_item}/conversationAnnotations/{annotation}



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# File 'proto_docs/google/cloud/contactcenterinsights/v1/resources.rb', line 1151

class RuntimeAnnotation
  include ::Google::Protobuf::MessageExts
  extend ::Google::Protobuf::MessageExts::ClassMethods
end

#answer_feedback ⇒ ::Google::Cloud::ContactCenterInsights::V1::AnswerFeedback

Returns The feedback that the customer has about the answer in data.

Returns:



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# File 'proto_docs/google/cloud/contactcenterinsights/v1/resources.rb', line 1151

class RuntimeAnnotation
  include ::Google::Protobuf::MessageExts
  extend ::Google::Protobuf::MessageExts::ClassMethods
end

#article_suggestion ⇒ ::Google::Cloud::ContactCenterInsights::V1::ArticleSuggestionData

Returns Agent Assist Article Suggestion data.

Returns:



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# File 'proto_docs/google/cloud/contactcenterinsights/v1/resources.rb', line 1151

class RuntimeAnnotation
  include ::Google::Protobuf::MessageExts
  extend ::Google::Protobuf::MessageExts::ClassMethods
end

#conversation_summarization_suggestion ⇒ ::Google::Cloud::ContactCenterInsights::V1::ConversationSummarizationSuggestionData

Returns Conversation summarization suggestion data.

Returns:



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# File 'proto_docs/google/cloud/contactcenterinsights/v1/resources.rb', line 1151

class RuntimeAnnotation
  include ::Google::Protobuf::MessageExts
  extend ::Google::Protobuf::MessageExts::ClassMethods
end

#create_time ⇒ ::Google::Protobuf::Timestamp

Returns The time at which this annotation was created.

Returns:



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# File 'proto_docs/google/cloud/contactcenterinsights/v1/resources.rb', line 1151

class RuntimeAnnotation
  include ::Google::Protobuf::MessageExts
  extend ::Google::Protobuf::MessageExts::ClassMethods
end

#dialogflow_interaction ⇒ ::Google::Cloud::ContactCenterInsights::V1::DialogflowInteractionData

Returns Dialogflow interaction data.

Returns:



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# File 'proto_docs/google/cloud/contactcenterinsights/v1/resources.rb', line 1151

class RuntimeAnnotation
  include ::Google::Protobuf::MessageExts
  extend ::Google::Protobuf::MessageExts::ClassMethods
end

#end_boundary ⇒ ::Google::Cloud::ContactCenterInsights::V1::AnnotationBoundary

Returns The boundary in the conversation where the annotation ends, inclusive.

Returns:



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# File 'proto_docs/google/cloud/contactcenterinsights/v1/resources.rb', line 1151

class RuntimeAnnotation
  include ::Google::Protobuf::MessageExts
  extend ::Google::Protobuf::MessageExts::ClassMethods
end

#faq_answer ⇒ ::Google::Cloud::ContactCenterInsights::V1::FaqAnswerData

Returns Agent Assist FAQ answer data.

Returns:



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# File 'proto_docs/google/cloud/contactcenterinsights/v1/resources.rb', line 1151

class RuntimeAnnotation
  include ::Google::Protobuf::MessageExts
  extend ::Google::Protobuf::MessageExts::ClassMethods
end

#smart_compose_suggestion ⇒ ::Google::Cloud::ContactCenterInsights::V1::SmartComposeSuggestionData

Returns Agent Assist Smart Compose suggestion data.

Returns:



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# File 'proto_docs/google/cloud/contactcenterinsights/v1/resources.rb', line 1151

class RuntimeAnnotation
  include ::Google::Protobuf::MessageExts
  extend ::Google::Protobuf::MessageExts::ClassMethods
end

#smart_reply ⇒ ::Google::Cloud::ContactCenterInsights::V1::SmartReplyData

Returns Agent Assist Smart Reply data.

Returns:



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# File 'proto_docs/google/cloud/contactcenterinsights/v1/resources.rb', line 1151

class RuntimeAnnotation
  include ::Google::Protobuf::MessageExts
  extend ::Google::Protobuf::MessageExts::ClassMethods
end

#start_boundary ⇒ ::Google::Cloud::ContactCenterInsights::V1::AnnotationBoundary

Returns The boundary in the conversation where the annotation starts, inclusive.

Returns:



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# File 'proto_docs/google/cloud/contactcenterinsights/v1/resources.rb', line 1151

class RuntimeAnnotation
  include ::Google::Protobuf::MessageExts
  extend ::Google::Protobuf::MessageExts::ClassMethods
end