Module: Google::Cloud::ContactCenterInsights::V1::ConversationParticipant::Role

Defined in:

proto_docs/google/cloud/contactcenterinsights/v1/resources.rb

Overview

The role of the participant.

Constant Summary

ROLE_UNSPECIFIED =

Participant's role is not set.

0

HUMAN_AGENT =

Participant is a human agent.

1

AUTOMATED_AGENT =

Participant is an automated agent.

2

END_USER =

Participant is an end user who conversed with the contact center.

3

ANY_AGENT =

Participant is either a human or automated agent.

4