Class: Google::Apis::ContactcenterinsightsV1::GoogleCloudContactcenterinsightsV1CallAnnotation

Inherits:
Object
  • Object
show all
Includes:
Google::Apis::Core::Hashable, Google::Apis::Core::JsonObjectSupport
Defined in:
lib/google/apis/contactcenterinsights_v1/classes.rb,
lib/google/apis/contactcenterinsights_v1/representations.rb,
lib/google/apis/contactcenterinsights_v1/representations.rb

Overview

A piece of metadata that applies to a window of a call.

Instance Attribute Summary collapse

Instance Method Summary collapse

Constructor Details

#initialize(**args) ⇒ GoogleCloudContactcenterinsightsV1CallAnnotation

Returns a new instance of GoogleCloudContactcenterinsightsV1CallAnnotation.



2202
2203
2204
 
# File 'lib/google/apis/contactcenterinsights_v1/classes.rb', line 2202

def initialize(**args)
   update!(**args)
end

Instance Attribute Details

#annotation_end_boundary ⇒ Google::Apis::ContactcenterinsightsV1::GoogleCloudContactcenterinsightsV1AnnotationBoundary

A point in a conversation that marks the start or the end of an annotation. Corresponds to the JSON property annotationEndBoundary

Returns:



2145
2146
2147
 
# File 'lib/google/apis/contactcenterinsights_v1/classes.rb', line 2145

def annotation_end_boundary
  @annotation_end_boundary
end

#annotation_start_boundary ⇒ Google::Apis::ContactcenterinsightsV1::GoogleCloudContactcenterinsightsV1AnnotationBoundary

A point in a conversation that marks the start or the end of an annotation. Corresponds to the JSON property annotationStartBoundary

Returns:



2150
2151
2152
 
# File 'lib/google/apis/contactcenterinsights_v1/classes.rb', line 2150

def annotation_start_boundary
  @annotation_start_boundary
end

#channel_tag ⇒ Fixnum

The channel of the audio where the annotation occurs. For single-channel audio, this field is not populated. Corresponds to the JSON property channelTag

Returns:

  • (Fixnum) 


2156
2157
2158
 
# File 'lib/google/apis/contactcenterinsights_v1/classes.rb', line 2156

def channel_tag
  @channel_tag
end

#entity_mention_data ⇒ Google::Apis::ContactcenterinsightsV1::GoogleCloudContactcenterinsightsV1EntityMentionData

The data for an entity mention annotation. This represents a mention of an Entity in the conversation. Corresponds to the JSON property entityMentionData

Returns:



2162
2163
2164
 
# File 'lib/google/apis/contactcenterinsights_v1/classes.rb', line 2162

def entity_mention_data
  @entity_mention_data
end

#hold_data ⇒ Google::Apis::ContactcenterinsightsV1::GoogleCloudContactcenterinsightsV1HoldData

The data for a hold annotation. Corresponds to the JSON property holdData

Returns:



2167
2168
2169
 
# File 'lib/google/apis/contactcenterinsights_v1/classes.rb', line 2167

def hold_data
  @hold_data
end

#intent_match_data ⇒ Google::Apis::ContactcenterinsightsV1::GoogleCloudContactcenterinsightsV1IntentMatchData

The data for an intent match. Represents an intent match for a text segment in the conversation. A text segment can be part of a sentence, a complete sentence, or an utterance with multiple sentences. Corresponds to the JSON property intentMatchData

Returns:



2174
2175
2176
 
# File 'lib/google/apis/contactcenterinsights_v1/classes.rb', line 2174

def intent_match_data
  @intent_match_data
end

#interruption_data ⇒ Google::Apis::ContactcenterinsightsV1::GoogleCloudContactcenterinsightsV1InterruptionData

The data for an interruption annotation. Corresponds to the JSON property interruptionData

Returns:



2179
2180
2181
 
# File 'lib/google/apis/contactcenterinsights_v1/classes.rb', line 2179

def interruption_data
  @interruption_data
end

#issue_match_data ⇒ Google::Apis::ContactcenterinsightsV1::GoogleCloudContactcenterinsightsV1IssueMatchData

The data for an issue match annotation. Corresponds to the JSON property issueMatchData

Returns:



2184
2185
2186
 
# File 'lib/google/apis/contactcenterinsights_v1/classes.rb', line 2184

def issue_match_data
  @issue_match_data
end

#phrase_match_data ⇒ Google::Apis::ContactcenterinsightsV1::GoogleCloudContactcenterinsightsV1PhraseMatchData

The data for a matched phrase matcher. Represents information identifying a phrase matcher for a given match. Corresponds to the JSON property phraseMatchData

Returns:



2190
2191
2192
 
# File 'lib/google/apis/contactcenterinsights_v1/classes.rb', line 2190

def phrase_match_data
  @phrase_match_data
end

#sentiment_data ⇒ Google::Apis::ContactcenterinsightsV1::GoogleCloudContactcenterinsightsV1SentimentData

The data for a sentiment annotation. Corresponds to the JSON property sentimentData

Returns:



2195
2196
2197
 
# File 'lib/google/apis/contactcenterinsights_v1/classes.rb', line 2195

def sentiment_data
  @sentiment_data
end

#silence_data ⇒ Google::Apis::ContactcenterinsightsV1::GoogleCloudContactcenterinsightsV1SilenceData

The data for a silence annotation. Corresponds to the JSON property silenceData

Returns:



2200
2201
2202
 
# File 'lib/google/apis/contactcenterinsights_v1/classes.rb', line 2200

def silence_data
  @silence_data
end

Instance Method Details

#update!(**args) ⇒ Object

Update properties of this object



2207
2208
2209
2210
2211
2212
2213
2214
2215
2216
2217
2218
2219
 
# File 'lib/google/apis/contactcenterinsights_v1/classes.rb', line 2207

def update!(**args)
  @annotation_end_boundary = args[:annotation_end_boundary] if args.key?(:annotation_end_boundary)
  @annotation_start_boundary = args[:annotation_start_boundary] if args.key?(:annotation_start_boundary)
  @channel_tag = args[:channel_tag] if args.key?(:channel_tag)
  @entity_mention_data = args[:entity_mention_data] if args.key?(:entity_mention_data)
  @hold_data = args[:hold_data] if args.key?(:hold_data)
  @intent_match_data = args[:intent_match_data] if args.key?(:intent_match_data)
  @interruption_data = args[:interruption_data] if args.key?(:interruption_data)
  @issue_match_data = args[:issue_match_data] if args.key?(:issue_match_data)
  @phrase_match_data = args[:phrase_match_data] if args.key?(:phrase_match_data)
  @sentiment_data = args[:sentiment_data] if args.key?(:sentiment_data)
  @silence_data = args[:silence_data] if args.key?(:silence_data)
end