Class: Google::Apis::ContactcenterinsightsV1::GoogleCloudContactcenterinsightsV1alpha1FeedbackLabel

Inherits:
Object
  • Object
show all
Includes:
Google::Apis::Core::Hashable, Google::Apis::Core::JsonObjectSupport
Defined in:
lib/google/apis/contactcenterinsights_v1/classes.rb,
lib/google/apis/contactcenterinsights_v1/representations.rb,
lib/google/apis/contactcenterinsights_v1/representations.rb

Overview

Represents a conversation, resource, and label provided by the user. Can take the form of a string label or a QaAnswer label. QaAnswer labels are used for Quality AI example conversations. String labels are used for Topic Modeling. AgentAssistSummary labels are used for Agent Assist Summarization.

Instance Attribute Summary collapse

Instance Method Summary collapse

Constructor Details

#initialize(**args) ⇒ GoogleCloudContactcenterinsightsV1alpha1FeedbackLabel

Returns a new instance of GoogleCloudContactcenterinsightsV1alpha1FeedbackLabel.



13417
13418
13419
 
# File 'lib/google/apis/contactcenterinsights_v1/classes.rb', line 13417

def initialize(**args)
   update!(**args)
end

Instance Attribute Details

#create_time ⇒ String

Output only. Create time of the label. Corresponds to the JSON property createTime

Returns:

  • (String) 


13383
13384
13385
 
# File 'lib/google/apis/contactcenterinsights_v1/classes.rb', line 13383

def create_time
  @create_time
end

#label ⇒ String

String label used for Topic Modeling. Corresponds to the JSON property label

Returns:

  • (String) 


13388
13389
13390
 
# File 'lib/google/apis/contactcenterinsights_v1/classes.rb', line 13388

def label
  @label
end

#labeled_resource ⇒ String

Name of the resource to be labeled. Supported resources are: * projects/ project/locations/location/qaScorecards/scorecard/revisions/revision/ qaQuestions/question* `projects/`project`/locations/`location`/issueModels/ `issue_model * projects/project/locations/location/generators/ generator_id` Corresponds to the JSON propertylabeledResource`

Returns:

  • (String) 


13397
13398
13399
 
# File 'lib/google/apis/contactcenterinsights_v1/classes.rb', line 13397

def labeled_resource
  @labeled_resource
end

#name ⇒ String

Immutable. Resource name of the FeedbackLabel. Format: projects/project/ locations/location/conversations/conversation/feedbackLabels/ feedback_label Corresponds to the JSON property name

Returns:

  • (String) 


13404
13405
13406
 
# File 'lib/google/apis/contactcenterinsights_v1/classes.rb', line 13404

def name
  @name
end

#qa_answer_label ⇒ Google::Apis::ContactcenterinsightsV1::GoogleCloudContactcenterinsightsV1alpha1QaAnswerAnswerValue

Message for holding the value of a QaAnswer. QaQuestion.AnswerChoice defines the possible answer values for a question. Corresponds to the JSON property qaAnswerLabel

Returns:



13410
13411
13412
 
# File 'lib/google/apis/contactcenterinsights_v1/classes.rb', line 13410

def qa_answer_label
  @qa_answer_label
end

#update_time ⇒ String

Output only. Update time of the label. Corresponds to the JSON property updateTime

Returns:

  • (String) 


13415
13416
13417
 
# File 'lib/google/apis/contactcenterinsights_v1/classes.rb', line 13415

def update_time
  @update_time
end

Instance Method Details

#update!(**args) ⇒ Object

Update properties of this object



13422
13423
13424
13425
13426
13427
13428
13429
 
# File 'lib/google/apis/contactcenterinsights_v1/classes.rb', line 13422

def update!(**args)
  @create_time = args[:create_time] if args.key?(:create_time)
  @label = args[:label] if args.key?(:label)
  @labeled_resource = args[:labeled_resource] if args.key?(:labeled_resource)
  @name = args[:name] if args.key?(:name)
  @qa_answer_label = args[:qa_answer_label] if args.key?(:qa_answer_label)
  @update_time = args[:update_time] if args.key?(:update_time)
end