Class: Google::Apis::ContactcenterinsightsV1::GoogleCloudContactcenterinsightsV1alpha1ConversationSummarizationSuggestionData

Inherits:
Object
  • Object
show all
Includes:
Google::Apis::Core::Hashable, Google::Apis::Core::JsonObjectSupport
Defined in:
lib/google/apis/contactcenterinsights_v1/classes.rb,
lib/google/apis/contactcenterinsights_v1/representations.rb,
lib/google/apis/contactcenterinsights_v1/representations.rb

Overview

Conversation summarization suggestion data.

Instance Attribute Summary collapse

Instance Method Summary collapse

Constructor Details

#initialize(**args) ⇒ GoogleCloudContactcenterinsightsV1alpha1ConversationSummarizationSuggestionData

Returns a new instance of GoogleCloudContactcenterinsightsV1alpha1ConversationSummarizationSuggestionData.



11947
11948
11949
 
# File 'lib/google/apis/contactcenterinsights_v1/classes.rb', line 11947

def initialize(**args)
   update!(**args)
end

Instance Attribute Details

#answer_record ⇒ String

The name of the answer record. Format: projects/project/locations/location/ answerRecords/answer_record Corresponds to the JSON property answerRecord

Returns:

  • (String) 


11911
11912
11913
 
# File 'lib/google/apis/contactcenterinsights_v1/classes.rb', line 11911

def answer_record
  @answer_record
end

#confidence ⇒ Float

The confidence score of the summarization. Corresponds to the JSON property confidence

Returns:

  • (Float) 


11916
11917
11918
 
# File 'lib/google/apis/contactcenterinsights_v1/classes.rb', line 11916

def confidence
  @confidence
end

#conversation_model ⇒ String

The name of the model that generates this summary. Format: projects/project/ locations/location/conversationModels/conversation_model Corresponds to the JSON property conversationModel

Returns:

  • (String) 


11922
11923
11924
 
# File 'lib/google/apis/contactcenterinsights_v1/classes.rb', line 11922

def conversation_model
  @conversation_model
end

#generator_id ⇒ String

Agent Assist generator ID. Corresponds to the JSON property generatorId

Returns:

  • (String) 


11927
11928
11929
 
# File 'lib/google/apis/contactcenterinsights_v1/classes.rb', line 11927

def generator_id
  @generator_id
end

#metadata ⇒ Hash<String,String>

A map that contains metadata about the summarization and the document from which it originates. Corresponds to the JSON property metadata

Returns:

  • (Hash<String,String>) 


11933
11934
11935
 
# File 'lib/google/apis/contactcenterinsights_v1/classes.rb', line 11933

def metadata
  @metadata
end

#text ⇒ String

The summarization content that is concatenated into one string. Corresponds to the JSON property text

Returns:

  • (String) 


11938
11939
11940
 
# File 'lib/google/apis/contactcenterinsights_v1/classes.rb', line 11938

def text
  @text
end

#text_sections ⇒ Hash<String,String>

The summarization content that is divided into sections. The key is the section's name and the value is the section's content. There is no specific format for the key or value. Corresponds to the JSON property textSections

Returns:

  • (Hash<String,String>) 


11945
11946
11947
 
# File 'lib/google/apis/contactcenterinsights_v1/classes.rb', line 11945

def text_sections
  @text_sections
end

Instance Method Details

#update!(**args) ⇒ Object

Update properties of this object



11952
11953
11954
11955
11956
11957
11958
11959
11960
 
# File 'lib/google/apis/contactcenterinsights_v1/classes.rb', line 11952

def update!(**args)
  @answer_record = args[:answer_record] if args.key?(:answer_record)
  @confidence = args[:confidence] if args.key?(:confidence)
  @conversation_model = args[:conversation_model] if args.key?(:conversation_model)
  @generator_id = args[:generator_id] if args.key?(:generator_id)
  @metadata = args[:metadata] if args.key?(:metadata)
  @text = args[:text] if args.key?(:text)
  @text_sections = args[:text_sections] if args.key?(:text_sections)
end