Class: Google::Apis::ContactcenterinsightsV1::GoogleCloudContactcenterinsightsV1mainFeedbackLabel

Inherits:
Object
  • Object
show all
Includes:
Google::Apis::Core::Hashable, Google::Apis::Core::JsonObjectSupport
Defined in:
lib/google/apis/contactcenterinsights_v1/classes.rb,
lib/google/apis/contactcenterinsights_v1/representations.rb,
lib/google/apis/contactcenterinsights_v1/representations.rb

Overview

Represents a conversation, resource, and label provided by the user. Can take the form of a string label or a QaAnswer label. QaAnswer labels are used for Quality AI example conversations. String labels are used for Topic Modeling. AgentAssistSummary labels are used for Agent Assist Summarization.

Instance Attribute Summary collapse

Instance Method Summary collapse

Constructor Details

#initialize(**args) ⇒ GoogleCloudContactcenterinsightsV1mainFeedbackLabel

Returns a new instance of GoogleCloudContactcenterinsightsV1mainFeedbackLabel.



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# File 'lib/google/apis/contactcenterinsights_v1/classes.rb', line 22056

def initialize(**args)
   update!(**args)
end

Instance Attribute Details

#create_time ⇒ String

Output only. Create time of the label. Corresponds to the JSON property createTime

Returns:

  • (String) 


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# File 'lib/google/apis/contactcenterinsights_v1/classes.rb', line 22022

def create_time
  @create_time
end

#label ⇒ String

String label used for Topic Modeling. Corresponds to the JSON property label

Returns:

  • (String) 


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# File 'lib/google/apis/contactcenterinsights_v1/classes.rb', line 22027

def label
  @label
end

#labeled_resource ⇒ String

Name of the resource to be labeled. Supported resources are: * projects/ project/locations/location/qaScorecards/scorecard/revisions/revision/ qaQuestions/question* `projects/`project`/locations/`location`/issueModels/ `issue_model * projects/project/locations/location/generators/ generator_id` Corresponds to the JSON propertylabeledResource`

Returns:

  • (String) 


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# File 'lib/google/apis/contactcenterinsights_v1/classes.rb', line 22036

def labeled_resource
  @labeled_resource
end

#name ⇒ String

Immutable. Resource name of the FeedbackLabel. Format: projects/project/ locations/location/conversations/conversation/feedbackLabels/ feedback_label Corresponds to the JSON property name

Returns:

  • (String) 


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# File 'lib/google/apis/contactcenterinsights_v1/classes.rb', line 22043

def name
  @name
end

#qa_answer_label ⇒ Google::Apis::ContactcenterinsightsV1::GoogleCloudContactcenterinsightsV1mainQaAnswerAnswerValue

Message for holding the value of a QaAnswer. QaQuestion.AnswerChoice defines the possible answer values for a question. Corresponds to the JSON property qaAnswerLabel

Returns:



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# File 'lib/google/apis/contactcenterinsights_v1/classes.rb', line 22049

def qa_answer_label
  @qa_answer_label
end

#update_time ⇒ String

Output only. Update time of the label. Corresponds to the JSON property updateTime

Returns:

  • (String) 


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# File 'lib/google/apis/contactcenterinsights_v1/classes.rb', line 22054

def update_time
  @update_time
end

Instance Method Details

#update!(**args) ⇒ Object

Update properties of this object



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# File 'lib/google/apis/contactcenterinsights_v1/classes.rb', line 22061

def update!(**args)
  @create_time = args[:create_time] if args.key?(:create_time)
  @label = args[:label] if args.key?(:label)
  @labeled_resource = args[:labeled_resource] if args.key?(:labeled_resource)
  @name = args[:name] if args.key?(:name)
  @qa_answer_label = args[:qa_answer_label] if args.key?(:qa_answer_label)
  @update_time = args[:update_time] if args.key?(:update_time)
end