Class: Google::Apis::ContactcenterinsightsV1::GoogleCloudContactcenterinsightsV1alpha1ConversationTranscriptTranscriptSegment

Inherits:
Object
  • Object
show all
Includes:
Google::Apis::Core::Hashable, Google::Apis::Core::JsonObjectSupport
Defined in:
lib/google/apis/contactcenterinsights_v1/classes.rb,
lib/google/apis/contactcenterinsights_v1/representations.rb,
lib/google/apis/contactcenterinsights_v1/representations.rb

Overview

A segment of a full transcript.

Instance Attribute Summary collapse

Instance Method Summary collapse

Constructor Details

#initialize(**args) ⇒ GoogleCloudContactcenterinsightsV1alpha1ConversationTranscriptTranscriptSegment

Returns a new instance of GoogleCloudContactcenterinsightsV1alpha1ConversationTranscriptTranscriptSegment.



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# File 'lib/google/apis/contactcenterinsights_v1/classes.rb', line 13197

def initialize(**args)
   update!(**args)
end

Instance Attribute Details

#channel_tag ⇒ Fixnum

For conversations derived from multi-channel audio, this is the channel number corresponding to the audio from that channel. For audioChannelCount = N, its output values can range from '1' to 'N'. A channel tag of 0 indicates that the audio is mono. Corresponds to the JSON property channelTag

Returns:

  • (Fixnum) 


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# File 'lib/google/apis/contactcenterinsights_v1/classes.rb', line 13148

def channel_tag
  @channel_tag
end

#confidence ⇒ Float

A confidence estimate between 0.0 and 1.0 of the fidelity of this segment. A default value of 0.0 indicates that the value is unset. Corresponds to the JSON property confidence

Returns:

  • (Float) 


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# File 'lib/google/apis/contactcenterinsights_v1/classes.rb', line 13154

def confidence
  @confidence
end

#dialogflow_segment_metadata ⇒ Google::Apis::ContactcenterinsightsV1::GoogleCloudContactcenterinsightsV1alpha1ConversationTranscriptTranscriptSegmentDialogflowSegmentMetadata

Metadata from Dialogflow relating to the current transcript segment. Corresponds to the JSON property dialogflowSegmentMetadata

Returns:



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# File 'lib/google/apis/contactcenterinsights_v1/classes.rb', line 13159

def dialogflow_segment_metadata
  @dialogflow_segment_metadata
end

#language_code ⇒ String

The language code of this segment as a BCP-47 language tag. Example: "en-US". Corresponds to the JSON property languageCode

Returns:

  • (String) 


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# File 'lib/google/apis/contactcenterinsights_v1/classes.rb', line 13165

def language_code
  @language_code
end

#message_time ⇒ String

The time that the message occurred, if provided. Corresponds to the JSON property messageTime

Returns:

  • (String) 


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# File 'lib/google/apis/contactcenterinsights_v1/classes.rb', line 13170

def message_time
  @message_time
end

#segment_participant ⇒ Google::Apis::ContactcenterinsightsV1::GoogleCloudContactcenterinsightsV1alpha1ConversationParticipant

The call participant speaking for a given utterance. Corresponds to the JSON property segmentParticipant

Returns:



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# File 'lib/google/apis/contactcenterinsights_v1/classes.rb', line 13175

def segment_participant
  @segment_participant
end

#sentiment ⇒ Google::Apis::ContactcenterinsightsV1::GoogleCloudContactcenterinsightsV1alpha1SentimentData

The data for a sentiment annotation. Corresponds to the JSON property sentiment

Returns:



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# File 'lib/google/apis/contactcenterinsights_v1/classes.rb', line 13180

def sentiment
  @sentiment
end

#text ⇒ String

The text of this segment. Corresponds to the JSON property text

Returns:

  • (String) 


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# File 'lib/google/apis/contactcenterinsights_v1/classes.rb', line 13185

def text
  @text
end

#turn_level_audio ⇒ Google::Apis::ContactcenterinsightsV1::GoogleCloudContactcenterinsightsV1alpha1ConversationDataSourceTurnLevelAudio

A wrapper for holding the audio for any given turn. Corresponds to the JSON property turnLevelAudio

Returns:



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# File 'lib/google/apis/contactcenterinsights_v1/classes.rb', line 13190

def turn_level_audio
  @turn_level_audio
end

#words ⇒ Array<Google::Apis::ContactcenterinsightsV1::GoogleCloudContactcenterinsightsV1alpha1ConversationTranscriptTranscriptSegmentWordInfo>

A list of the word-specific information for each word in the segment. Corresponds to the JSON property words

Returns:



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# File 'lib/google/apis/contactcenterinsights_v1/classes.rb', line 13195

def words
  @words
end

Instance Method Details

#update!(**args) ⇒ Object

Update properties of this object



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# File 'lib/google/apis/contactcenterinsights_v1/classes.rb', line 13202

def update!(**args)
  @channel_tag = args[:channel_tag] if args.key?(:channel_tag)
  @confidence = args[:confidence] if args.key?(:confidence)
  @dialogflow_segment_metadata = args[:dialogflow_segment_metadata] if args.key?(:dialogflow_segment_metadata)
  @language_code = args[:language_code] if args.key?(:language_code)
  @message_time = args[:message_time] if args.key?(:message_time)
  @segment_participant = args[:segment_participant] if args.key?(:segment_participant)
  @sentiment = args[:sentiment] if args.key?(:sentiment)
  @text = args[:text] if args.key?(:text)
  @turn_level_audio = args[:turn_level_audio] if args.key?(:turn_level_audio)
  @words = args[:words] if args.key?(:words)
end