Class: Google::Apis::ContactcenterinsightsV1::GoogleCloudContactcenterinsightsV1alpha1ConversationSummarizationSuggestionData

Inherits:
Object
  • Object
show all
Includes:
Google::Apis::Core::Hashable, Google::Apis::Core::JsonObjectSupport
Defined in:
lib/google/apis/contactcenterinsights_v1/classes.rb,
lib/google/apis/contactcenterinsights_v1/representations.rb,
lib/google/apis/contactcenterinsights_v1/representations.rb

Overview

Conversation summarization suggestion data.

Instance Attribute Summary collapse

Instance Method Summary collapse

Constructor Details

#initialize(**args) ⇒ GoogleCloudContactcenterinsightsV1alpha1ConversationSummarizationSuggestionData

Returns a new instance of GoogleCloudContactcenterinsightsV1alpha1ConversationSummarizationSuggestionData.



11037
11038
11039
 
# File 'lib/google/apis/contactcenterinsights_v1/classes.rb', line 11037

def initialize(**args)
   update!(**args)
end

Instance Attribute Details

#answer_record ⇒ String

The name of the answer record. Format: projects/project/locations/location/ answerRecords/answer_record Corresponds to the JSON property answerRecord

Returns:

  • (String) 


11001
11002
11003
 
# File 'lib/google/apis/contactcenterinsights_v1/classes.rb', line 11001

def answer_record
  @answer_record
end

#confidence ⇒ Float

The confidence score of the summarization. Corresponds to the JSON property confidence

Returns:

  • (Float) 


11006
11007
11008
 
# File 'lib/google/apis/contactcenterinsights_v1/classes.rb', line 11006

def confidence
  @confidence
end

#conversation_model ⇒ String

The name of the model that generates this summary. Format: projects/project/ locations/location/conversationModels/conversation_model Corresponds to the JSON property conversationModel

Returns:

  • (String) 


11012
11013
11014
 
# File 'lib/google/apis/contactcenterinsights_v1/classes.rb', line 11012

def conversation_model
  @conversation_model
end

#generator_id ⇒ String

Agent Assist generator ID. Corresponds to the JSON property generatorId

Returns:

  • (String) 


11017
11018
11019
 
# File 'lib/google/apis/contactcenterinsights_v1/classes.rb', line 11017

def generator_id
  @generator_id
end

#metadata ⇒ Hash<String,String>

A map that contains metadata about the summarization and the document from which it originates. Corresponds to the JSON property metadata

Returns:

  • (Hash<String,String>) 


11023
11024
11025
 
# File 'lib/google/apis/contactcenterinsights_v1/classes.rb', line 11023

def metadata
  @metadata
end

#text ⇒ String

The summarization content that is concatenated into one string. Corresponds to the JSON property text

Returns:

  • (String) 


11028
11029
11030
 
# File 'lib/google/apis/contactcenterinsights_v1/classes.rb', line 11028

def text
  @text
end

#text_sections ⇒ Hash<String,String>

The summarization content that is divided into sections. The key is the section's name and the value is the section's content. There is no specific format for the key or value. Corresponds to the JSON property textSections

Returns:

  • (Hash<String,String>) 


11035
11036
11037
 
# File 'lib/google/apis/contactcenterinsights_v1/classes.rb', line 11035

def text_sections
  @text_sections
end

Instance Method Details

#update!(**args) ⇒ Object

Update properties of this object



11042
11043
11044
11045
11046
11047
11048
11049
11050
 
# File 'lib/google/apis/contactcenterinsights_v1/classes.rb', line 11042

def update!(**args)
  @answer_record = args[:answer_record] if args.key?(:answer_record)
  @confidence = args[:confidence] if args.key?(:confidence)
  @conversation_model = args[:conversation_model] if args.key?(:conversation_model)
  @generator_id = args[:generator_id] if args.key?(:generator_id)
  @metadata = args[:metadata] if args.key?(:metadata)
  @text = args[:text] if args.key?(:text)
  @text_sections = args[:text_sections] if args.key?(:text_sections)
end