Class: Google::Apis::ContactcenterinsightsV1::GoogleCloudContactcenterinsightsV1mainConversationSummarizationSuggestionData

Inherits:
Object
  • Object
show all
Includes:
Google::Apis::Core::Hashable, Google::Apis::Core::JsonObjectSupport
Defined in:
lib/google/apis/contactcenterinsights_v1/classes.rb,
lib/google/apis/contactcenterinsights_v1/representations.rb,
lib/google/apis/contactcenterinsights_v1/representations.rb

Overview

Conversation summarization suggestion data.

Instance Attribute Summary collapse

Instance Method Summary collapse

Constructor Details

#initialize(**args) ⇒ GoogleCloudContactcenterinsightsV1mainConversationSummarizationSuggestionData

Returns a new instance of GoogleCloudContactcenterinsightsV1mainConversationSummarizationSuggestionData.



14043
14044
14045
 
# File 'lib/google/apis/contactcenterinsights_v1/classes.rb', line 14043

def initialize(**args)
   update!(**args)
end

Instance Attribute Details

#answer_record ⇒ String

The name of the answer record. Format: projects/project/locations/location/ answerRecords/answer_record Corresponds to the JSON property answerRecord

Returns:

  • (String) 


14007
14008
14009
 
# File 'lib/google/apis/contactcenterinsights_v1/classes.rb', line 14007

def answer_record
  @answer_record
end

#confidence ⇒ Float

The confidence score of the summarization. Corresponds to the JSON property confidence

Returns:

  • (Float) 


14012
14013
14014
 
# File 'lib/google/apis/contactcenterinsights_v1/classes.rb', line 14012

def confidence
  @confidence
end

#conversation_model ⇒ String

The name of the model that generates this summary. Format: projects/project/ locations/location/conversationModels/conversation_model Corresponds to the JSON property conversationModel

Returns:

  • (String) 


14018
14019
14020
 
# File 'lib/google/apis/contactcenterinsights_v1/classes.rb', line 14018

def conversation_model
  @conversation_model
end

#generator_id ⇒ String

Agent Assist generator ID. Corresponds to the JSON property generatorId

Returns:

  • (String) 


14023
14024
14025
 
# File 'lib/google/apis/contactcenterinsights_v1/classes.rb', line 14023

def generator_id
  @generator_id
end

#metadata ⇒ Hash<String,String>

A map that contains metadata about the summarization and the document from which it originates. Corresponds to the JSON property metadata

Returns:

  • (Hash<String,String>) 


14029
14030
14031
 
# File 'lib/google/apis/contactcenterinsights_v1/classes.rb', line 14029

def metadata
  @metadata
end

#text ⇒ String

The summarization content that is concatenated into one string. Corresponds to the JSON property text

Returns:

  • (String) 


14034
14035
14036
 
# File 'lib/google/apis/contactcenterinsights_v1/classes.rb', line 14034

def text
  @text
end

#text_sections ⇒ Hash<String,String>

The summarization content that is divided into sections. The key is the section's name and the value is the section's content. There is no specific format for the key or value. Corresponds to the JSON property textSections

Returns:

  • (Hash<String,String>) 


14041
14042
14043
 
# File 'lib/google/apis/contactcenterinsights_v1/classes.rb', line 14041

def text_sections
  @text_sections
end

Instance Method Details

#update!(**args) ⇒ Object

Update properties of this object



14048
14049
14050
14051
14052
14053
14054
14055
14056
 
# File 'lib/google/apis/contactcenterinsights_v1/classes.rb', line 14048

def update!(**args)
  @answer_record = args[:answer_record] if args.key?(:answer_record)
  @confidence = args[:confidence] if args.key?(:confidence)
  @conversation_model = args[:conversation_model] if args.key?(:conversation_model)
  @generator_id = args[:generator_id] if args.key?(:generator_id)
  @metadata = args[:metadata] if args.key?(:metadata)
  @text = args[:text] if args.key?(:text)
  @text_sections = args[:text_sections] if args.key?(:text_sections)
end