Class: Google::Apis::ContactcenterinsightsV1::GoogleCloudContactcenterinsightsV1SmartComposeSuggestionData

Inherits:
Object
  • Object
show all
Includes:
Google::Apis::Core::Hashable, Google::Apis::Core::JsonObjectSupport
Defined in:
lib/google/apis/contactcenterinsights_v1/classes.rb,
lib/google/apis/contactcenterinsights_v1/representations.rb,
lib/google/apis/contactcenterinsights_v1/representations.rb

Overview

Agent Assist Smart Compose suggestion data.

Instance Attribute Summary collapse

Instance Method Summary collapse

Constructor Details

#initialize(**args) ⇒ GoogleCloudContactcenterinsightsV1SmartComposeSuggestionData

Returns a new instance of GoogleCloudContactcenterinsightsV1SmartComposeSuggestionData.



3605
3606
3607
 
# File 'lib/google/apis/contactcenterinsights_v1/classes.rb', line 3605

def initialize(**args)
   update!(**args)
end

Instance Attribute Details

#confidence_score ⇒ Float

The system's confidence score that this suggestion is a good match for this conversation, ranging from 0.0 (completely uncertain) to 1.0 (completely certain). Corresponds to the JSON property confidenceScore

Returns:

  • (Float) 


3586
3587
3588
 
# File 'lib/google/apis/contactcenterinsights_v1/classes.rb', line 3586

def confidence_score
  @confidence_score
end

#metadata ⇒ Hash<String,String>

Map that contains metadata about the Smart Compose suggestion and the document from which it originates. Corresponds to the JSON property metadata

Returns:

  • (Hash<String,String>) 


3592
3593
3594
 
# File 'lib/google/apis/contactcenterinsights_v1/classes.rb', line 3592

def metadata
  @metadata
end

#query_record ⇒ String

The name of the answer record. Format: projects/project/locations/location/ answerRecords/answer_record Corresponds to the JSON property queryRecord

Returns:

  • (String) 


3598
3599
3600
 
# File 'lib/google/apis/contactcenterinsights_v1/classes.rb', line 3598

def query_record
  @query_record
end

#suggestion ⇒ String

The content of the suggestion. Corresponds to the JSON property suggestion

Returns:

  • (String) 


3603
3604
3605
 
# File 'lib/google/apis/contactcenterinsights_v1/classes.rb', line 3603

def suggestion
  @suggestion
end

Instance Method Details

#update!(**args) ⇒ Object

Update properties of this object



3610
3611
3612
3613
3614
3615
 
# File 'lib/google/apis/contactcenterinsights_v1/classes.rb', line 3610

def update!(**args)
  @confidence_score = args[:confidence_score] if args.key?(:confidence_score)
  @metadata = args[:metadata] if args.key?(:metadata)
  @query_record = args[:query_record] if args.key?(:query_record)
  @suggestion = args[:suggestion] if args.key?(:suggestion)
end