Class: Google::Apis::ContactcenterinsightsV1::GoogleCloudContactcenterinsightsV1alpha1AnalysisResultCallAnalysisMetadata

Inherits:
Object
  • Object
show all
Includes:
Google::Apis::Core::Hashable, Google::Apis::Core::JsonObjectSupport
Defined in:
lib/google/apis/contactcenterinsights_v1/classes.rb,
lib/google/apis/contactcenterinsights_v1/representations.rb,
lib/google/apis/contactcenterinsights_v1/representations.rb

Overview

Call-specific metadata created during analysis.

Instance Attribute Summary collapse

Instance Method Summary collapse

Constructor Details

#initialize(**args) ⇒ GoogleCloudContactcenterinsightsV1alpha1AnalysisResultCallAnalysisMetadata

Returns a new instance of GoogleCloudContactcenterinsightsV1alpha1AnalysisResultCallAnalysisMetadata.



3995
3996
3997
 
# File 'lib/google/apis/contactcenterinsights_v1/classes.rb', line 3995

def initialize(**args)
   update!(**args)
end

Instance Attribute Details

#annotations ⇒ Array<Google::Apis::ContactcenterinsightsV1::GoogleCloudContactcenterinsightsV1alpha1CallAnnotation>

A list of call annotations that apply to this call. Corresponds to the JSON property annotations

Returns:



3963
3964
3965
 
# File 'lib/google/apis/contactcenterinsights_v1/classes.rb', line 3963

def annotations
  @annotations
end

#entities ⇒ Hash<String,Google::Apis::ContactcenterinsightsV1::GoogleCloudContactcenterinsightsV1alpha1Entity>

All the entities in the call. Corresponds to the JSON property entities

Returns:



3968
3969
3970
 
# File 'lib/google/apis/contactcenterinsights_v1/classes.rb', line 3968

def entities
  @entities
end

#intents ⇒ Hash<String,Google::Apis::ContactcenterinsightsV1::GoogleCloudContactcenterinsightsV1alpha1Intent>

All the matched intents in the call. Corresponds to the JSON property intents

Returns:



3973
3974
3975
 
# File 'lib/google/apis/contactcenterinsights_v1/classes.rb', line 3973

def intents
  @intents
end

#issue_model_result ⇒ Google::Apis::ContactcenterinsightsV1::GoogleCloudContactcenterinsightsV1alpha1IssueModelResult

Issue Modeling result on a conversation. Corresponds to the JSON property issueModelResult

Returns:



3978
3979
3980
 
# File 'lib/google/apis/contactcenterinsights_v1/classes.rb', line 3978

def issue_model_result
  @issue_model_result
end

#phrase_matchers ⇒ Hash<String,Google::Apis::ContactcenterinsightsV1::GoogleCloudContactcenterinsightsV1alpha1PhraseMatchData>

All the matched phrase matchers in the call. Corresponds to the JSON property phraseMatchers

Returns:



3983
3984
3985
 
# File 'lib/google/apis/contactcenterinsights_v1/classes.rb', line 3983

def phrase_matchers
  @phrase_matchers
end

#sentiments ⇒ Array<Google::Apis::ContactcenterinsightsV1::GoogleCloudContactcenterinsightsV1alpha1ConversationLevelSentiment>

Overall conversation-level sentiment for each channel of the call. Corresponds to the JSON property sentiments

Returns:



3988
3989
3990
 
# File 'lib/google/apis/contactcenterinsights_v1/classes.rb', line 3988

def sentiments
  @sentiments
end

#silence ⇒ Google::Apis::ContactcenterinsightsV1::GoogleCloudContactcenterinsightsV1alpha1ConversationLevelSilence

Conversation-level silence data. Corresponds to the JSON property silence

Returns:



3993
3994
3995
 
# File 'lib/google/apis/contactcenterinsights_v1/classes.rb', line 3993

def silence
  @silence
end

Instance Method Details

#update!(**args) ⇒ Object

Update properties of this object



4000
4001
4002
4003
4004
4005
4006
4007
4008
 
# File 'lib/google/apis/contactcenterinsights_v1/classes.rb', line 4000

def update!(**args)
  @annotations = args[:annotations] if args.key?(:annotations)
  @entities = args[:entities] if args.key?(:entities)
  @intents = args[:intents] if args.key?(:intents)
  @issue_model_result = args[:issue_model_result] if args.key?(:issue_model_result)
  @phrase_matchers = args[:phrase_matchers] if args.key?(:phrase_matchers)
  @sentiments = args[:sentiments] if args.key?(:sentiments)
  @silence = args[:silence] if args.key?(:silence)
end