Class: Google::Apis::ContactcenterinsightsV1::GoogleCloudContactcenterinsightsV1alpha1ConversationLevelSilence

Inherits:
Object
  • Object
show all
Includes:
Google::Apis::Core::Hashable, Google::Apis::Core::JsonObjectSupport
Defined in:
lib/google/apis/contactcenterinsights_v1/classes.rb,
lib/google/apis/contactcenterinsights_v1/representations.rb,
lib/google/apis/contactcenterinsights_v1/representations.rb

Overview

Conversation-level silence data.

Instance Attribute Summary collapse

Instance Method Summary collapse

Constructor Details

#initialize(**args) ⇒ GoogleCloudContactcenterinsightsV1alpha1ConversationLevelSilence

Returns a new instance of GoogleCloudContactcenterinsightsV1alpha1ConversationLevelSilence.



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# File 'lib/google/apis/contactcenterinsights_v1/classes.rb', line 4664

def initialize(**args)
   update!(**args)
end

Instance Attribute Details

#silence_duration ⇒ String

Amount of time calculated to be in silence. Corresponds to the JSON property silenceDuration

Returns:

  • (String) 


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# File 'lib/google/apis/contactcenterinsights_v1/classes.rb', line 4657

def silence_duration
  @silence_duration
end

#silence_percentage ⇒ Float

Percentage of the total conversation spent in silence. Corresponds to the JSON property silencePercentage

Returns:

  • (Float) 


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# File 'lib/google/apis/contactcenterinsights_v1/classes.rb', line 4662

def silence_percentage
  @silence_percentage
end

Instance Method Details

#update!(**args) ⇒ Object

Update properties of this object



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# File 'lib/google/apis/contactcenterinsights_v1/classes.rb', line 4669

def update!(**args)
  @silence_duration = args[:silence_duration] if args.key?(:silence_duration)
  @silence_percentage = args[:silence_percentage] if args.key?(:silence_percentage)
end