Class: ConnectWise::Ticket

Inherits:
Object
  • Object
show all
Defined in:
lib/connectwise-ruby-sdk/models/ticket.rb

Defined Under Namespace

Classes: EnumAttributeValidator

Instance Attribute Summary collapse

Class Method Summary collapse

Instance Method Summary collapse

Constructor Details

#initialize(attributes = {}) ⇒ Ticket

Initializes the object

Parameters:

  • attributes (Hash) (defaults to: {}) —

    Model attributes in the form of hash



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# File 'lib/connectwise-ruby-sdk/models/ticket.rb', line 412

def initialize(attributes = {})
  return unless attributes.is_a?(Hash)

  # convert string to symbol for hash key
  attributes = attributes.each_with_object({}){|(k,v), h| h[k.to_sym] = v}

  if attributes.has_key?(:'id')
    self.id = attributes[:'id']
  end

  if attributes.has_key?(:'summary')
    self.summary = attributes[:'summary']
  end

  if attributes.has_key?(:'recordType')
    self.record_type = attributes[:'recordType']
  end

  if attributes.has_key?(:'board')
    self.board = attributes[:'board']
  end

  if attributes.has_key?(:'status')
    self.status = attributes[:'status']
  end

  if attributes.has_key?(:'project')
    self.project = attributes[:'project']
  end

  if attributes.has_key?(:'phase')
    self.phase = attributes[:'phase']
  end

  if attributes.has_key?(:'wbsCode')
    self.wbs_code = attributes[:'wbsCode']
  end

  if attributes.has_key?(:'company')
    self.company = attributes[:'company']
  end

  if attributes.has_key?(:'site')
    self.site = attributes[:'site']
  end

  if attributes.has_key?(:'siteName')
    self.site_name = attributes[:'siteName']
  end

  if attributes.has_key?(:'addressLine1')
    self.address_line1 = attributes[:'addressLine1']
  end

  if attributes.has_key?(:'addressLine2')
    self.address_line2 = attributes[:'addressLine2']
  end

  if attributes.has_key?(:'city')
    self.city = attributes[:'city']
  end

  if attributes.has_key?(:'stateIdentifier')
    self.state_identifier = attributes[:'stateIdentifier']
  end

  if attributes.has_key?(:'zip')
    self.zip = attributes[:'zip']
  end

  if attributes.has_key?(:'country')
    self.country = attributes[:'country']
  end

  if attributes.has_key?(:'contact')
    self.contact = attributes[:'contact']
  end

  if attributes.has_key?(:'contactName')
    self.contact_name = attributes[:'contactName']
  end

  if attributes.has_key?(:'contactPhoneNumber')
    self.contact_phone_number = attributes[:'contactPhoneNumber']
  end

  if attributes.has_key?(:'contactPhoneExtension')
    self.contact_phone_extension = attributes[:'contactPhoneExtension']
  end

  if attributes.has_key?(:'contactEmailAddress')
    self.contact_email_address = attributes[:'contactEmailAddress']
  end

  if attributes.has_key?(:'type')
    self.type = attributes[:'type']
  end

  if attributes.has_key?(:'subType')
    self.sub_type = attributes[:'subType']
  end

  if attributes.has_key?(:'item')
    self.item = attributes[:'item']
  end

  if attributes.has_key?(:'team')
    self.team = attributes[:'team']
  end

  if attributes.has_key?(:'owner')
    self.owner = attributes[:'owner']
  end

  if attributes.has_key?(:'priority')
    self.priority = attributes[:'priority']
  end

  if attributes.has_key?(:'serviceLocation')
    self.service_location = attributes[:'serviceLocation']
  end

  if attributes.has_key?(:'source')
    self.source = attributes[:'source']
  end

  if attributes.has_key?(:'requiredDate')
    self.required_date = attributes[:'requiredDate']
  end

  if attributes.has_key?(:'budgetHours')
    self.budget_hours = attributes[:'budgetHours']
  end

  if attributes.has_key?(:'opportunity')
    self.opportunity = attributes[:'opportunity']
  end

  if attributes.has_key?(:'agreement')
    self.agreement = attributes[:'agreement']
  end

  if attributes.has_key?(:'severity')
    self.severity = attributes[:'severity']
  end

  if attributes.has_key?(:'impact')
    self.impact = attributes[:'impact']
  end

  if attributes.has_key?(:'externalXRef')
    self.external_x_ref = attributes[:'externalXRef']
  end

  if attributes.has_key?(:'poNumber')
    self.po_number = attributes[:'poNumber']
  end

  if attributes.has_key?(:'knowledgeBaseCategoryId')
    self.knowledge_base_category_id = attributes[:'knowledgeBaseCategoryId']
  end

  if attributes.has_key?(:'knowledgeBaseSubCategoryId')
    self.knowledge_base_sub_category_id = attributes[:'knowledgeBaseSubCategoryId']
  end

  if attributes.has_key?(:'allowAllClientsPortalView')
    self.allow_all_clients_portal_view = attributes[:'allowAllClientsPortalView']
  end

  if attributes.has_key?(:'customerUpdatedFlag')
    self.customer_updated_flag = attributes[:'customerUpdatedFlag']
  end

  if attributes.has_key?(:'automaticEmailContactFlag')
    self.automatic_email_contact_flag = attributes[:'automaticEmailContactFlag']
  end

  if attributes.has_key?(:'automaticEmailResourceFlag')
    self.automatic_email_resource_flag = attributes[:'automaticEmailResourceFlag']
  end

  if attributes.has_key?(:'automaticEmailCcFlag')
    self.automatic_email_cc_flag = attributes[:'automaticEmailCcFlag']
  end

  if attributes.has_key?(:'automaticEmailCc')
    self.automatic_email_cc = attributes[:'automaticEmailCc']
  end

  if attributes.has_key?(:'initialDescription')
    self.initial_description = attributes[:'initialDescription']
  end

  if attributes.has_key?(:'initialInternalAnalysis')
    self.initial_internal_analysis = attributes[:'initialInternalAnalysis']
  end

  if attributes.has_key?(:'initialResolution')
    self.initial_resolution = attributes[:'initialResolution']
  end

  if attributes.has_key?(:'contactEmailLookup')
    self.contact_email_lookup = attributes[:'contactEmailLookup']
  end

  if attributes.has_key?(:'processNotifications')
    self.process_notifications = attributes[:'processNotifications']
  end

  if attributes.has_key?(:'skipCallback')
    self.skip_callback = attributes[:'skipCallback']
  end

  if attributes.has_key?(:'closedDate')
    self.closed_date = attributes[:'closedDate']
  end

  if attributes.has_key?(:'closedBy')
    self.closed_by = attributes[:'closedBy']
  end

  if attributes.has_key?(:'closedFlag')
    self.closed_flag = attributes[:'closedFlag']
  end

  if attributes.has_key?(:'dateEntered')
    self.date_entered = attributes[:'dateEntered']
  end

  if attributes.has_key?(:'enteredBy')
    self.entered_by = attributes[:'enteredBy']
  end

  if attributes.has_key?(:'actualHours')
    self.actual_hours = attributes[:'actualHours']
  end

  if attributes.has_key?(:'approved')
    self.approved = attributes[:'approved']
  end

  if attributes.has_key?(:'subBillingMethod')
    self.sub_billing_method = attributes[:'subBillingMethod']
  end

  if attributes.has_key?(:'subBillingAmount')
    self.sub_billing_amount = attributes[:'subBillingAmount']
  end

  if attributes.has_key?(:'subDateAccepted')
    self.sub_date_accepted = attributes[:'subDateAccepted']
  end

  if attributes.has_key?(:'dateResolved')
    self.date_resolved = attributes[:'dateResolved']
  end

  if attributes.has_key?(:'dateResplan')
    self.date_resplan = attributes[:'dateResplan']
  end

  if attributes.has_key?(:'dateResponded')
    self.date_responded = attributes[:'dateResponded']
  end

  if attributes.has_key?(:'resolveMinutes')
    self.resolve_minutes = attributes[:'resolveMinutes']
  end

  if attributes.has_key?(:'resPlanMinutes')
    self.res_plan_minutes = attributes[:'resPlanMinutes']
  end

  if attributes.has_key?(:'respondMinutes')
    self.respond_minutes = attributes[:'respondMinutes']
  end

  if attributes.has_key?(:'isInSla')
    self.is_in_sla = attributes[:'isInSla']
  end

  if attributes.has_key?(:'knowledgeBaseLinkId')
    self.knowledge_base_link_id = attributes[:'knowledgeBaseLinkId']
  end

  if attributes.has_key?(:'resources')
    self.resources = attributes[:'resources']
  end

  if attributes.has_key?(:'parentTicketId')
    self.parent_ticket_id = attributes[:'parentTicketId']
  end

  if attributes.has_key?(:'hasChildTicket')
    self.has_child_ticket = attributes[:'hasChildTicket']
  end

  if attributes.has_key?(:'knowledgeBaseLinkType')
    self.knowledge_base_link_type = attributes[:'knowledgeBaseLinkType']
  end

  if attributes.has_key?(:'billTime')
    self.bill_time = attributes[:'billTime']
  end

  if attributes.has_key?(:'billExpenses')
    self.bill_expenses = attributes[:'billExpenses']
  end

  if attributes.has_key?(:'billProducts')
    self.bill_products = attributes[:'billProducts']
  end

  if attributes.has_key?(:'predecessorType')
    self.predecessor_type = attributes[:'predecessorType']
  end

  if attributes.has_key?(:'predecessorId')
    self.predecessor_id = attributes[:'predecessorId']
  end

  if attributes.has_key?(:'predecessorClosedFlag')
    self.predecessor_closed_flag = attributes[:'predecessorClosedFlag']
  end

  if attributes.has_key?(:'lagDays')
    self.lag_days = attributes[:'lagDays']
  end

  if attributes.has_key?(:'lagNonworkingDaysFlag')
    self.lag_nonworking_days_flag = attributes[:'lagNonworkingDaysFlag']
  end

  if attributes.has_key?(:'estimatedStartDate')
    self.estimated_start_date = attributes[:'estimatedStartDate']
  end

  if attributes.has_key?(:'duration')
    self.duration = attributes[:'duration']
  end

  if attributes.has_key?(:'locationId')
    self.location_id = attributes[:'locationId']
  end

  if attributes.has_key?(:'businessUnitId')
    self.business_unit_id = attributes[:'businessUnitId']
  end

  if attributes.has_key?(:'mobileGuid')
    self.mobile_guid = attributes[:'mobileGuid']
  end

  if attributes.has_key?(:'sla')
    self.sla = attributes[:'sla']
  end

  if attributes.has_key?(:'currency')
    self.currency = attributes[:'currency']
  end

  if attributes.has_key?(:'_info')
    self._info = attributes[:'_info']
  end

  if attributes.has_key?(:'customFields')
    if (value = attributes[:'customFields']).is_a?(Array)
      self.custom_fields = value
    end
  end

end

Instance Attribute Details

#_info ⇒ Object

Metadata of the entity



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# File 'lib/connectwise-ruby-sdk/models/ticket.rb', line 190

def _info
  @_info
end

#actual_hours ⇒ Object

Returns the value of attribute actual_hours.



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# File 'lib/connectwise-ruby-sdk/models/ticket.rb', line 125

def actual_hours
  @actual_hours
end

#address_line1 ⇒ Object

Returns the value of attribute address_line1.



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# File 'lib/connectwise-ruby-sdk/models/ticket.rb', line 29

def address_line1
  @address_line1
end

#address_line2 ⇒ Object

Returns the value of attribute address_line2.



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# File 'lib/connectwise-ruby-sdk/models/ticket.rb', line 31

def address_line2
  @address_line2
end

#agreement ⇒ Object

Returns the value of attribute agreement.



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# File 'lib/connectwise-ruby-sdk/models/ticket.rb', line 73

def agreement
  @agreement
end

#allow_all_clients_portal_view ⇒ Object

Returns the value of attribute allow_all_clients_portal_view.



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# File 'lib/connectwise-ruby-sdk/models/ticket.rb', line 87

def allow_all_clients_portal_view
  @allow_all_clients_portal_view
end

#approved ⇒ Object

Returns the value of attribute approved.



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# File 'lib/connectwise-ruby-sdk/models/ticket.rb', line 127

def approved
  @approved
end

#automatic_email_cc ⇒ Object

Returns the value of attribute automatic_email_cc.



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# File 'lib/connectwise-ruby-sdk/models/ticket.rb', line 97

def automatic_email_cc
  @automatic_email_cc
end

#automatic_email_cc_flag ⇒ Object

Returns the value of attribute automatic_email_cc_flag.



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# File 'lib/connectwise-ruby-sdk/models/ticket.rb', line 95

def automatic_email_cc_flag
  @automatic_email_cc_flag
end

#automatic_email_contact_flag ⇒ Object

Returns the value of attribute automatic_email_contact_flag.



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# File 'lib/connectwise-ruby-sdk/models/ticket.rb', line 91

def automatic_email_contact_flag
  @automatic_email_contact_flag
end

#automatic_email_resource_flag ⇒ Object

Returns the value of attribute automatic_email_resource_flag.



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# File 'lib/connectwise-ruby-sdk/models/ticket.rb', line 93

def automatic_email_resource_flag
  @automatic_email_resource_flag
end

#bill_expenses ⇒ Object

Returns the value of attribute bill_expenses.



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# File 'lib/connectwise-ruby-sdk/models/ticket.rb', line 161

def bill_expenses
  @bill_expenses
end

#bill_products ⇒ Object

Returns the value of attribute bill_products.



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# File 'lib/connectwise-ruby-sdk/models/ticket.rb', line 163

def bill_products
  @bill_products
end

#bill_time ⇒ Object

Returns the value of attribute bill_time.



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# File 'lib/connectwise-ruby-sdk/models/ticket.rb', line 159

def bill_time
  @bill_time
end

#board ⇒ Object

Returns the value of attribute board.



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# File 'lib/connectwise-ruby-sdk/models/ticket.rb', line 13

def board
  @board
end

#budget_hours ⇒ Object

Returns the value of attribute budget_hours.



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# File 'lib/connectwise-ruby-sdk/models/ticket.rb', line 69

def budget_hours
  @budget_hours
end

#business_unit_id ⇒ Object

Returns the value of attribute business_unit_id.



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# File 'lib/connectwise-ruby-sdk/models/ticket.rb', line 181

def business_unit_id
  @business_unit_id
end

#city ⇒ Object

Returns the value of attribute city.



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# File 'lib/connectwise-ruby-sdk/models/ticket.rb', line 33

def city
  @city
end

#closed_by ⇒ Object

Returns the value of attribute closed_by.



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# File 'lib/connectwise-ruby-sdk/models/ticket.rb', line 117

def closed_by
  @closed_by
end

#closed_date ⇒ Object

Returns the value of attribute closed_date.



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# File 'lib/connectwise-ruby-sdk/models/ticket.rb', line 115

def closed_date
  @closed_date
end

#closed_flag ⇒ Object

Returns the value of attribute closed_flag.



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# File 'lib/connectwise-ruby-sdk/models/ticket.rb', line 119

def closed_flag
  @closed_flag
end

#company ⇒ Object

Returns the value of attribute company.



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# File 'lib/connectwise-ruby-sdk/models/ticket.rb', line 23

def company
  @company
end

#contact ⇒ Object

Returns the value of attribute contact.



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# File 'lib/connectwise-ruby-sdk/models/ticket.rb', line 41

def contact
  @contact
end

#contact_email_address ⇒ Object

Returns the value of attribute contact_email_address.



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# File 'lib/connectwise-ruby-sdk/models/ticket.rb', line 49

def contact_email_address
  @contact_email_address
end

#contact_email_lookup ⇒ Object

Returns the value of attribute contact_email_lookup.



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# File 'lib/connectwise-ruby-sdk/models/ticket.rb', line 108

def contact_email_lookup
  @contact_email_lookup
end

#contact_name ⇒ Object

Returns the value of attribute contact_name.



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# File 'lib/connectwise-ruby-sdk/models/ticket.rb', line 43

def contact_name
  @contact_name
end

#contact_phone_extension ⇒ Object

Returns the value of attribute contact_phone_extension.



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# File 'lib/connectwise-ruby-sdk/models/ticket.rb', line 47

def contact_phone_extension
  @contact_phone_extension
end

#contact_phone_number ⇒ Object

Returns the value of attribute contact_phone_number.



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# File 'lib/connectwise-ruby-sdk/models/ticket.rb', line 45

def contact_phone_number
  @contact_phone_number
end

#country ⇒ Object

Returns the value of attribute country.



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# File 'lib/connectwise-ruby-sdk/models/ticket.rb', line 39

def country
  @country
end

#currency ⇒ Object

Returns the value of attribute currency.



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# File 'lib/connectwise-ruby-sdk/models/ticket.rb', line 187

def currency
  @currency
end

#custom_fields ⇒ Object

Returns the value of attribute custom_fields.



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# File 'lib/connectwise-ruby-sdk/models/ticket.rb', line 192

def custom_fields
  @custom_fields
end

#customer_updated_flag ⇒ Object

Returns the value of attribute customer_updated_flag.



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# File 'lib/connectwise-ruby-sdk/models/ticket.rb', line 89

def customer_updated_flag
  @customer_updated_flag
end

#date_entered ⇒ Object

Returns the value of attribute date_entered.



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# File 'lib/connectwise-ruby-sdk/models/ticket.rb', line 121

def date_entered
  @date_entered
end

#date_resolved ⇒ Object

Returns the value of attribute date_resolved.



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# File 'lib/connectwise-ruby-sdk/models/ticket.rb', line 135

def date_resolved
  @date_resolved
end

#date_resplan ⇒ Object

Returns the value of attribute date_resplan.



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# File 'lib/connectwise-ruby-sdk/models/ticket.rb', line 137

def date_resplan
  @date_resplan
end

#date_responded ⇒ Object

Returns the value of attribute date_responded.



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# File 'lib/connectwise-ruby-sdk/models/ticket.rb', line 139

def date_responded
  @date_responded
end

#duration ⇒ Object

Returns the value of attribute duration.



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# File 'lib/connectwise-ruby-sdk/models/ticket.rb', line 177

def duration
  @duration
end

#entered_by ⇒ Object

Returns the value of attribute entered_by.



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# File 'lib/connectwise-ruby-sdk/models/ticket.rb', line 123

def entered_by
  @entered_by
end

#estimated_start_date ⇒ Object

Returns the value of attribute estimated_start_date.



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# File 'lib/connectwise-ruby-sdk/models/ticket.rb', line 175

def estimated_start_date
  @estimated_start_date
end

#external_x_ref ⇒ Object

Returns the value of attribute external_x_ref.



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# File 'lib/connectwise-ruby-sdk/models/ticket.rb', line 79

def external_x_ref
  @external_x_ref
end

#has_child_ticket ⇒ Object

Returns the value of attribute has_child_ticket.



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# File 'lib/connectwise-ruby-sdk/models/ticket.rb', line 155

def has_child_ticket
  @has_child_ticket
end

#id ⇒ Object

Returns the value of attribute id.



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# File 'lib/connectwise-ruby-sdk/models/ticket.rb', line 7

def id
  @id
end

#impact ⇒ Object

Returns the value of attribute impact.



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# File 'lib/connectwise-ruby-sdk/models/ticket.rb', line 77

def impact
  @impact
end

#initial_description ⇒ Object

Only available for POST, will not be returned in the response



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# File 'lib/connectwise-ruby-sdk/models/ticket.rb', line 100

def initial_description
  @initial_description
end

#initial_internal_analysis ⇒ Object

Only available for POST, will not be returned in the response



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# File 'lib/connectwise-ruby-sdk/models/ticket.rb', line 103

def initial_internal_analysis
  @initial_internal_analysis
end

#initial_resolution ⇒ Object

Only available for POST, will not be returned in the response



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# File 'lib/connectwise-ruby-sdk/models/ticket.rb', line 106

def initial_resolution
  @initial_resolution
end

#is_in_sla ⇒ Object

Returns the value of attribute is_in_sla.



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# File 'lib/connectwise-ruby-sdk/models/ticket.rb', line 147

def is_in_sla
  @is_in_sla
end

#item ⇒ Object

Returns the value of attribute item.



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# File 'lib/connectwise-ruby-sdk/models/ticket.rb', line 55

def item
  @item
end

#knowledge_base_category_id ⇒ Object

Returns the value of attribute knowledge_base_category_id.



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# File 'lib/connectwise-ruby-sdk/models/ticket.rb', line 83

def knowledge_base_category_id
  @knowledge_base_category_id
end

#knowledge_base_link_id ⇒ Object

Returns the value of attribute knowledge_base_link_id.



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# File 'lib/connectwise-ruby-sdk/models/ticket.rb', line 149

def knowledge_base_link_id
  @knowledge_base_link_id
end

#knowledge_base_link_type ⇒ Object

Returns the value of attribute knowledge_base_link_type.



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# File 'lib/connectwise-ruby-sdk/models/ticket.rb', line 157

def knowledge_base_link_type
  @knowledge_base_link_type
end

#knowledge_base_sub_category_id ⇒ Object

Returns the value of attribute knowledge_base_sub_category_id.



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# File 'lib/connectwise-ruby-sdk/models/ticket.rb', line 85

def knowledge_base_sub_category_id
  @knowledge_base_sub_category_id
end

#lag_days ⇒ Object

Returns the value of attribute lag_days.



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# File 'lib/connectwise-ruby-sdk/models/ticket.rb', line 171

def lag_days
  @lag_days
end

#lag_nonworking_days_flag ⇒ Object

Returns the value of attribute lag_nonworking_days_flag.



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# File 'lib/connectwise-ruby-sdk/models/ticket.rb', line 173

def lag_nonworking_days_flag
  @lag_nonworking_days_flag
end

#location_id ⇒ Object

Returns the value of attribute location_id.



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# File 'lib/connectwise-ruby-sdk/models/ticket.rb', line 179

def location_id
  @location_id
end

#mobile_guid ⇒ Object

Returns the value of attribute mobile_guid.



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# File 'lib/connectwise-ruby-sdk/models/ticket.rb', line 183

def mobile_guid
  @mobile_guid
end

#opportunity ⇒ Object

Returns the value of attribute opportunity.



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# File 'lib/connectwise-ruby-sdk/models/ticket.rb', line 71

def opportunity
  @opportunity
end

#owner ⇒ Object

Returns the value of attribute owner.



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# File 'lib/connectwise-ruby-sdk/models/ticket.rb', line 59

def owner
  @owner
end

#parent_ticket_id ⇒ Object

Returns the value of attribute parent_ticket_id.



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# File 'lib/connectwise-ruby-sdk/models/ticket.rb', line 153

def parent_ticket_id
  @parent_ticket_id
end

#phase ⇒ Object

Returns the value of attribute phase.



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# File 'lib/connectwise-ruby-sdk/models/ticket.rb', line 19

def phase
  @phase
end

#po_number ⇒ Object

Returns the value of attribute po_number.



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# File 'lib/connectwise-ruby-sdk/models/ticket.rb', line 81

def po_number
  @po_number
end

#predecessor_closed_flag ⇒ Object

Returns the value of attribute predecessor_closed_flag.



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# File 'lib/connectwise-ruby-sdk/models/ticket.rb', line 169

def predecessor_closed_flag
  @predecessor_closed_flag
end

#predecessor_id ⇒ Object

Returns the value of attribute predecessor_id.



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# File 'lib/connectwise-ruby-sdk/models/ticket.rb', line 167

def predecessor_id
  @predecessor_id
end

#predecessor_type ⇒ Object

Returns the value of attribute predecessor_type.



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# File 'lib/connectwise-ruby-sdk/models/ticket.rb', line 165

def predecessor_type
  @predecessor_type
end

#priority ⇒ Object

Returns the value of attribute priority.



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# File 'lib/connectwise-ruby-sdk/models/ticket.rb', line 61

def priority
  @priority
end

#process_notifications ⇒ Object

Can be set to false to skip notification processing when adding or updating a ticket (Defaults to True)



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# File 'lib/connectwise-ruby-sdk/models/ticket.rb', line 111

def process_notifications
  @process_notifications
end

#project ⇒ Object

Returns the value of attribute project.



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# File 'lib/connectwise-ruby-sdk/models/ticket.rb', line 17

def project
  @project
end

#record_type ⇒ Object

Returns the value of attribute record_type.



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# File 'lib/connectwise-ruby-sdk/models/ticket.rb', line 11

def record_type
  @record_type
end

#required_date ⇒ Object

Returns the value of attribute required_date.



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# File 'lib/connectwise-ruby-sdk/models/ticket.rb', line 67

def required_date
  @required_date
end

#res_plan_minutes ⇒ Object

Returns the value of attribute res_plan_minutes.



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# File 'lib/connectwise-ruby-sdk/models/ticket.rb', line 143

def res_plan_minutes
  @res_plan_minutes
end

#resolve_minutes ⇒ Object

Returns the value of attribute resolve_minutes.



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# File 'lib/connectwise-ruby-sdk/models/ticket.rb', line 141

def resolve_minutes
  @resolve_minutes
end

#resources ⇒ Object

Returns the value of attribute resources.



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# File 'lib/connectwise-ruby-sdk/models/ticket.rb', line 151

def resources
  @resources
end

#respond_minutes ⇒ Object

Returns the value of attribute respond_minutes.



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# File 'lib/connectwise-ruby-sdk/models/ticket.rb', line 145

def respond_minutes
  @respond_minutes
end

#service_location ⇒ Object

Returns the value of attribute service_location.



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# File 'lib/connectwise-ruby-sdk/models/ticket.rb', line 63

def service_location
  @service_location
end

#severity ⇒ Object

Returns the value of attribute severity.



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# File 'lib/connectwise-ruby-sdk/models/ticket.rb', line 75

def severity
  @severity
end

#site ⇒ Object

Returns the value of attribute site.



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# File 'lib/connectwise-ruby-sdk/models/ticket.rb', line 25

def site
  @site
end

#site_name ⇒ Object

Returns the value of attribute site_name.



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# File 'lib/connectwise-ruby-sdk/models/ticket.rb', line 27

def site_name
  @site_name
end

#skip_callback ⇒ Object

Returns the value of attribute skip_callback.



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# File 'lib/connectwise-ruby-sdk/models/ticket.rb', line 113

def skip_callback
  @skip_callback
end

#sla ⇒ Object

Returns the value of attribute sla.



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# File 'lib/connectwise-ruby-sdk/models/ticket.rb', line 185

def sla
  @sla
end

#source ⇒ Object

Returns the value of attribute source.



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# File 'lib/connectwise-ruby-sdk/models/ticket.rb', line 65

def source
  @source
end

#state_identifier ⇒ Object

Returns the value of attribute state_identifier.



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# File 'lib/connectwise-ruby-sdk/models/ticket.rb', line 35

def state_identifier
  @state_identifier
end

#status ⇒ Object

Returns the value of attribute status.



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# File 'lib/connectwise-ruby-sdk/models/ticket.rb', line 15

def status
  @status
end

#sub_billing_amount ⇒ Object

Returns the value of attribute sub_billing_amount.



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# File 'lib/connectwise-ruby-sdk/models/ticket.rb', line 131

def sub_billing_amount
  @sub_billing_amount
end

#sub_billing_method ⇒ Object

Returns the value of attribute sub_billing_method.



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# File 'lib/connectwise-ruby-sdk/models/ticket.rb', line 129

def sub_billing_method
  @sub_billing_method
end

#sub_date_accepted ⇒ Object

Returns the value of attribute sub_date_accepted.



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# File 'lib/connectwise-ruby-sdk/models/ticket.rb', line 133

def sub_date_accepted
  @sub_date_accepted
end

#sub_type ⇒ Object

Returns the value of attribute sub_type.



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# File 'lib/connectwise-ruby-sdk/models/ticket.rb', line 53

def sub_type
  @sub_type
end

#summary ⇒ Object

Returns the value of attribute summary.



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# File 'lib/connectwise-ruby-sdk/models/ticket.rb', line 9

def summary
  @summary
end

#team ⇒ Object

Returns the value of attribute team.



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# File 'lib/connectwise-ruby-sdk/models/ticket.rb', line 57

def team
  @team
end

#type ⇒ Object

Returns the value of attribute type.



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# File 'lib/connectwise-ruby-sdk/models/ticket.rb', line 51

def type
  @type
end

#wbs_code ⇒ Object

Returns the value of attribute wbs_code.



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# File 'lib/connectwise-ruby-sdk/models/ticket.rb', line 21

def wbs_code
  @wbs_code
end

#zip ⇒ Object

Returns the value of attribute zip.



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# File 'lib/connectwise-ruby-sdk/models/ticket.rb', line 37

def zip
  @zip
end

Class Method Details

.attribute_map ⇒ Object

Attribute mapping from ruby-style variable name to JSON key.



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# File 'lib/connectwise-ruby-sdk/models/ticket.rb', line 217

def self.attribute_map
  {
    :'id' => :'id',
    :'summary' => :'summary',
    :'record_type' => :'recordType',
    :'board' => :'board',
    :'status' => :'status',
    :'project' => :'project',
    :'phase' => :'phase',
    :'wbs_code' => :'wbsCode',
    :'company' => :'company',
    :'site' => :'site',
    :'site_name' => :'siteName',
    :'address_line1' => :'addressLine1',
    :'address_line2' => :'addressLine2',
    :'city' => :'city',
    :'state_identifier' => :'stateIdentifier',
    :'zip' => :'zip',
    :'country' => :'country',
    :'contact' => :'contact',
    :'contact_name' => :'contactName',
    :'contact_phone_number' => :'contactPhoneNumber',
    :'contact_phone_extension' => :'contactPhoneExtension',
    :'contact_email_address' => :'contactEmailAddress',
    :'type' => :'type',
    :'sub_type' => :'subType',
    :'item' => :'item',
    :'team' => :'team',
    :'owner' => :'owner',
    :'priority' => :'priority',
    :'service_location' => :'serviceLocation',
    :'source' => :'source',
    :'required_date' => :'requiredDate',
    :'budget_hours' => :'budgetHours',
    :'opportunity' => :'opportunity',
    :'agreement' => :'agreement',
    :'severity' => :'severity',
    :'impact' => :'impact',
    :'external_x_ref' => :'externalXRef',
    :'po_number' => :'poNumber',
    :'knowledge_base_category_id' => :'knowledgeBaseCategoryId',
    :'knowledge_base_sub_category_id' => :'knowledgeBaseSubCategoryId',
    :'allow_all_clients_portal_view' => :'allowAllClientsPortalView',
    :'customer_updated_flag' => :'customerUpdatedFlag',
    :'automatic_email_contact_flag' => :'automaticEmailContactFlag',
    :'automatic_email_resource_flag' => :'automaticEmailResourceFlag',
    :'automatic_email_cc_flag' => :'automaticEmailCcFlag',
    :'automatic_email_cc' => :'automaticEmailCc',
    :'initial_description' => :'initialDescription',
    :'initial_internal_analysis' => :'initialInternalAnalysis',
    :'initial_resolution' => :'initialResolution',
    :'contact_email_lookup' => :'contactEmailLookup',
    :'process_notifications' => :'processNotifications',
    :'skip_callback' => :'skipCallback',
    :'closed_date' => :'closedDate',
    :'closed_by' => :'closedBy',
    :'closed_flag' => :'closedFlag',
    :'date_entered' => :'dateEntered',
    :'entered_by' => :'enteredBy',
    :'actual_hours' => :'actualHours',
    :'approved' => :'approved',
    :'sub_billing_method' => :'subBillingMethod',
    :'sub_billing_amount' => :'subBillingAmount',
    :'sub_date_accepted' => :'subDateAccepted',
    :'date_resolved' => :'dateResolved',
    :'date_resplan' => :'dateResplan',
    :'date_responded' => :'dateResponded',
    :'resolve_minutes' => :'resolveMinutes',
    :'res_plan_minutes' => :'resPlanMinutes',
    :'respond_minutes' => :'respondMinutes',
    :'is_in_sla' => :'isInSla',
    :'knowledge_base_link_id' => :'knowledgeBaseLinkId',
    :'resources' => :'resources',
    :'parent_ticket_id' => :'parentTicketId',
    :'has_child_ticket' => :'hasChildTicket',
    :'knowledge_base_link_type' => :'knowledgeBaseLinkType',
    :'bill_time' => :'billTime',
    :'bill_expenses' => :'billExpenses',
    :'bill_products' => :'billProducts',
    :'predecessor_type' => :'predecessorType',
    :'predecessor_id' => :'predecessorId',
    :'predecessor_closed_flag' => :'predecessorClosedFlag',
    :'lag_days' => :'lagDays',
    :'lag_nonworking_days_flag' => :'lagNonworkingDaysFlag',
    :'estimated_start_date' => :'estimatedStartDate',
    :'duration' => :'duration',
    :'location_id' => :'locationId',
    :'business_unit_id' => :'businessUnitId',
    :'mobile_guid' => :'mobileGuid',
    :'sla' => :'sla',
    :'currency' => :'currency',
    :'_info' => :'_info',
    :'custom_fields' => :'customFields'
  }
end

.swagger_types ⇒ Object

Attribute type mapping.



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# File 'lib/connectwise-ruby-sdk/models/ticket.rb', line 314

def self.swagger_types
  {
    :'id' => :'Integer',
    :'summary' => :'String',
    :'record_type' => :'String',
    :'board' => :'BoardReference',
    :'status' => :'ServiceStatusReference',
    :'project' => :'ProjectReference',
    :'phase' => :'ProjectPhaseReference',
    :'wbs_code' => :'String',
    :'company' => :'CompanyReference',
    :'site' => :'SiteReference',
    :'site_name' => :'String',
    :'address_line1' => :'String',
    :'address_line2' => :'String',
    :'city' => :'String',
    :'state_identifier' => :'String',
    :'zip' => :'String',
    :'country' => :'CountryReference',
    :'contact' => :'ContactReference',
    :'contact_name' => :'String',
    :'contact_phone_number' => :'String',
    :'contact_phone_extension' => :'String',
    :'contact_email_address' => :'String',
    :'type' => :'ServiceTypeReference',
    :'sub_type' => :'ServiceSubTypeReference',
    :'item' => :'ServiceItemReference',
    :'team' => :'ServiceTeamReference',
    :'owner' => :'MemberReference',
    :'priority' => :'PriorityReference',
    :'service_location' => :'ServiceLocationReference',
    :'source' => :'ServiceSourceReference',
    :'required_date' => :'DateTime',
    :'budget_hours' => :'Float',
    :'opportunity' => :'OpportunityReference',
    :'agreement' => :'AgreementReference',
    :'severity' => :'String',
    :'impact' => :'String',
    :'external_x_ref' => :'String',
    :'po_number' => :'String',
    :'knowledge_base_category_id' => :'Integer',
    :'knowledge_base_sub_category_id' => :'Integer',
    :'allow_all_clients_portal_view' => :'BOOLEAN',
    :'customer_updated_flag' => :'BOOLEAN',
    :'automatic_email_contact_flag' => :'BOOLEAN',
    :'automatic_email_resource_flag' => :'BOOLEAN',
    :'automatic_email_cc_flag' => :'BOOLEAN',
    :'automatic_email_cc' => :'String',
    :'initial_description' => :'String',
    :'initial_internal_analysis' => :'String',
    :'initial_resolution' => :'String',
    :'contact_email_lookup' => :'String',
    :'process_notifications' => :'BOOLEAN',
    :'skip_callback' => :'BOOLEAN',
    :'closed_date' => :'String',
    :'closed_by' => :'String',
    :'closed_flag' => :'BOOLEAN',
    :'date_entered' => :'String',
    :'entered_by' => :'String',
    :'actual_hours' => :'Float',
    :'approved' => :'BOOLEAN',
    :'sub_billing_method' => :'String',
    :'sub_billing_amount' => :'Float',
    :'sub_date_accepted' => :'String',
    :'date_resolved' => :'String',
    :'date_resplan' => :'String',
    :'date_responded' => :'String',
    :'resolve_minutes' => :'Integer',
    :'res_plan_minutes' => :'Integer',
    :'respond_minutes' => :'Integer',
    :'is_in_sla' => :'BOOLEAN',
    :'knowledge_base_link_id' => :'Integer',
    :'resources' => :'String',
    :'parent_ticket_id' => :'Integer',
    :'has_child_ticket' => :'BOOLEAN',
    :'knowledge_base_link_type' => :'String',
    :'bill_time' => :'String',
    :'bill_expenses' => :'String',
    :'bill_products' => :'String',
    :'predecessor_type' => :'String',
    :'predecessor_id' => :'Integer',
    :'predecessor_closed_flag' => :'BOOLEAN',
    :'lag_days' => :'Integer',
    :'lag_nonworking_days_flag' => :'BOOLEAN',
    :'estimated_start_date' => :'DateTime',
    :'duration' => :'Integer',
    :'location_id' => :'Integer',
    :'business_unit_id' => :'Integer',
    :'mobile_guid' => :'Guid',
    :'sla' => :'SLAReference',
    :'currency' => :'CurrencyReference',
    :'_info' => :'Metadata',
    :'custom_fields' => :'Array<CustomFieldValue>'
  }
end

Instance Method Details

#==(o) ⇒ Object

Checks equality by comparing each attribute.

Parameters:

  • Object (Object) —

    to be compared



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# File 'lib/connectwise-ruby-sdk/models/ticket.rb', line 1162

def ==(o)
  return true if self.equal?(o)
  self.class == o.class &&
      id == o.id &&
      summary == o.summary &&
      record_type == o.record_type &&
      board == o.board &&
      status == o.status &&
      project == o.project &&
      phase == o.phase &&
      wbs_code == o.wbs_code &&
      company == o.company &&
      site == o.site &&
      site_name == o.site_name &&
      address_line1 == o.address_line1 &&
      address_line2 == o.address_line2 &&
      city == o.city &&
      state_identifier == o.state_identifier &&
      zip == o.zip &&
      country == o.country &&
      contact == o.contact &&
      contact_name == o.contact_name &&
      contact_phone_number == o.contact_phone_number &&
      contact_phone_extension == o.contact_phone_extension &&
      contact_email_address == o.contact_email_address &&
      type == o.type &&
      sub_type == o.sub_type &&
      item == o.item &&
      team == o.team &&
      owner == o.owner &&
      priority == o.priority &&
      service_location == o.service_location &&
      source == o.source &&
      required_date == o.required_date &&
      budget_hours == o.budget_hours &&
      opportunity == o.opportunity &&
      agreement == o.agreement &&
      severity == o.severity &&
      impact == o.impact &&
      external_x_ref == o.external_x_ref &&
      po_number == o.po_number &&
      knowledge_base_category_id == o.knowledge_base_category_id &&
      knowledge_base_sub_category_id == o.knowledge_base_sub_category_id &&
      allow_all_clients_portal_view == o.allow_all_clients_portal_view &&
      customer_updated_flag == o.customer_updated_flag &&
      automatic_email_contact_flag == o.automatic_email_contact_flag &&
      automatic_email_resource_flag == o.automatic_email_resource_flag &&
      automatic_email_cc_flag == o.automatic_email_cc_flag &&
      automatic_email_cc == o.automatic_email_cc &&
      initial_description == o.initial_description &&
      initial_internal_analysis == o.initial_internal_analysis &&
      initial_resolution == o.initial_resolution &&
      contact_email_lookup == o.contact_email_lookup &&
      process_notifications == o.process_notifications &&
      skip_callback == o.skip_callback &&
      closed_date == o.closed_date &&
      closed_by == o.closed_by &&
      closed_flag == o.closed_flag &&
      date_entered == o.date_entered &&
      entered_by == o.entered_by &&
      actual_hours == o.actual_hours &&
      approved == o.approved &&
      sub_billing_method == o.sub_billing_method &&
      sub_billing_amount == o.sub_billing_amount &&
      sub_date_accepted == o.sub_date_accepted &&
      date_resolved == o.date_resolved &&
      date_resplan == o.date_resplan &&
      date_responded == o.date_responded &&
      resolve_minutes == o.resolve_minutes &&
      res_plan_minutes == o.res_plan_minutes &&
      respond_minutes == o.respond_minutes &&
      is_in_sla == o.is_in_sla &&
      knowledge_base_link_id == o.knowledge_base_link_id &&
      resources == o.resources &&
      parent_ticket_id == o.parent_ticket_id &&
      has_child_ticket == o.has_child_ticket &&
      knowledge_base_link_type == o.knowledge_base_link_type &&
      bill_time == o.bill_time &&
      bill_expenses == o.bill_expenses &&
      bill_products == o.bill_products &&
      predecessor_type == o.predecessor_type &&
      predecessor_id == o.predecessor_id &&
      predecessor_closed_flag == o.predecessor_closed_flag &&
      lag_days == o.lag_days &&
      lag_nonworking_days_flag == o.lag_nonworking_days_flag &&
      estimated_start_date == o.estimated_start_date &&
      duration == o.duration &&
      location_id == o.location_id &&
      business_unit_id == o.business_unit_id &&
      mobile_guid == o.mobile_guid &&
      sla == o.sla &&
      currency == o.currency &&
      _info == o._info &&
      custom_fields == o.custom_fields
end

#_deserialize(type, value) ⇒ Object

Deserializes the data based on type

Parameters:

  • string —

    type Data type

  • string —

    value Value to be deserialized

Returns:

  • (Object) —

    Deserialized data



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# File 'lib/connectwise-ruby-sdk/models/ticket.rb', line 1294

def _deserialize(type, value)
  case type.to_sym
  when :DateTime
    DateTime.parse(value)
  when :Date
    Date.parse(value)
  when :String
    value.to_s
  when :Integer
    value.to_i
  when :Float
    value.to_f
  when :BOOLEAN
    if value.to_s =~ /\A(true|t|yes|y|1)\z/i
      true
    else
      false
    end
  when :Object
    # generic object (usually a Hash), return directly
    value
  when /\AArray<(?<inner_type>.+)>\z/
    inner_type = Regexp.last_match[:inner_type]
    value.map { |v| _deserialize(inner_type, v) }
  when /\AHash<(?<k_type>.+?), (?<v_type>.+)>\z/
    k_type = Regexp.last_match[:k_type]
    v_type = Regexp.last_match[:v_type]
    {}.tap do |hash|
      value.each do |k, v|
        hash[_deserialize(k_type, k)] = _deserialize(v_type, v)
      end
    end
  else # model
    temp_model = ConnectWise.const_get(type).new
    temp_model.build_from_hash(value)
  end
end

#_to_hash(value) ⇒ Hash

Outputs non-array value in the form of hash For object, use to_hash. Otherwise, just return the value

Parameters:

  • value (Object) —

    Any valid value

Returns:

  • (Hash) —

    Returns the value in the form of hash



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# File 'lib/connectwise-ruby-sdk/models/ticket.rb', line 1360

def _to_hash(value)
  if value.is_a?(Array)
    value.compact.map{ |v| _to_hash(v) }
  elsif value.is_a?(Hash)
    {}.tap do |hash|
      value.each { |k, v| hash[k] = _to_hash(v) }
    end
  elsif value.respond_to? :to_hash
    value.to_hash
  else
    value
  end
end

#build_from_hash(attributes) ⇒ Object

Builds the object from hash

Parameters:

  • attributes (Hash) —

    Model attributes in the form of hash

Returns:

  • (Object) —

    Returns the model itself



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# File 'lib/connectwise-ruby-sdk/models/ticket.rb', line 1273

def build_from_hash(attributes)
  return nil unless attributes.is_a?(Hash)
  self.class.swagger_types.each_pair do |key, type|
    if type =~ /\AArray<(.*)>/i
      # check to ensure the input is an array given that the the attribute
      # is documented as an array but the input is not
      if attributes[self.class.attribute_map[key]].is_a?(Array)
        self.send("#{key}=", attributes[self.class.attribute_map[key]].map{ |v| _deserialize($1, v) } )
      end
    elsif !attributes[self.class.attribute_map[key]].nil?
      self.send("#{key}=", _deserialize(type, attributes[self.class.attribute_map[key]]))
    end # or else data not found in attributes(hash), not an issue as the data can be optional
  end

  self
end

#eql?(o) ⇒ Boolean

Parameters:

  • Object (Object) —

    to be compared

Returns:

  • (Boolean)

See Also:

  • `==` method


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# File 'lib/connectwise-ruby-sdk/models/ticket.rb', line 1260

def eql?(o)
  self == o
end

#hash ⇒ Fixnum

Calculates hash code according to all attributes.

Returns:

  • (Fixnum) —

    Hash code



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# File 'lib/connectwise-ruby-sdk/models/ticket.rb', line 1266

def hash
  [id, summary, record_type, board, status, project, phase, wbs_code, company, site, site_name, address_line1, address_line2, city, state_identifier, zip, country, contact, contact_name, contact_phone_number, contact_phone_extension, contact_email_address, type, sub_type, item, team, owner, priority, service_location, source, required_date, budget_hours, opportunity, agreement, severity, impact, external_x_ref, po_number, knowledge_base_category_id, knowledge_base_sub_category_id, allow_all_clients_portal_view, customer_updated_flag, automatic_email_contact_flag, automatic_email_resource_flag, automatic_email_cc_flag, automatic_email_cc, initial_description, initial_internal_analysis, initial_resolution, contact_email_lookup, process_notifications, skip_callback, closed_date, closed_by, closed_flag, date_entered, entered_by, actual_hours, approved, sub_billing_method, sub_billing_amount, sub_date_accepted, date_resolved, date_resplan, date_responded, resolve_minutes, res_plan_minutes, respond_minutes, is_in_sla, knowledge_base_link_id, resources, parent_ticket_id, has_child_ticket, knowledge_base_link_type, bill_time, bill_expenses, bill_products, predecessor_type, predecessor_id, predecessor_closed_flag, lag_days, lag_nonworking_days_flag, estimated_start_date, duration, location_id, business_unit_id, mobile_guid, sla, currency, _info, custom_fields].hash
end

#list_invalid_properties ⇒ Object

Show invalid properties with the reasons. Usually used together with valid?

Returns:

  • Array for valid properies with the reasons



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# File 'lib/connectwise-ruby-sdk/models/ticket.rb', line 788

def list_invalid_properties
  invalid_properties = Array.new
  if @summary.nil?
    invalid_properties.push("invalid value for 'summary', summary cannot be nil.")
  end

  if @summary.to_s.length > 100
    invalid_properties.push("invalid value for 'summary', the character length must be smaller than or equal to 100.")
  end

  if !@wbs_code.nil? && @wbs_code.to_s.length > 50
    invalid_properties.push("invalid value for 'wbs_code', the character length must be smaller than or equal to 50.")
  end

  if @company.nil?
    invalid_properties.push("invalid value for 'company', company cannot be nil.")
  end

  if !@site_name.nil? && @site_name.to_s.length > 50
    invalid_properties.push("invalid value for 'site_name', the character length must be smaller than or equal to 50.")
  end

  if !@address_line1.nil? && @address_line1.to_s.length > 50
    invalid_properties.push("invalid value for 'address_line1', the character length must be smaller than or equal to 50.")
  end

  if !@address_line2.nil? && @address_line2.to_s.length > 50
    invalid_properties.push("invalid value for 'address_line2', the character length must be smaller than or equal to 50.")
  end

  if !@city.nil? && @city.to_s.length > 50
    invalid_properties.push("invalid value for 'city', the character length must be smaller than or equal to 50.")
  end

  if !@state_identifier.nil? && @state_identifier.to_s.length > 50
    invalid_properties.push("invalid value for 'state_identifier', the character length must be smaller than or equal to 50.")
  end

  if !@zip.nil? && @zip.to_s.length > 12
    invalid_properties.push("invalid value for 'zip', the character length must be smaller than or equal to 12.")
  end

  if !@contact_name.nil? && @contact_name.to_s.length > 62
    invalid_properties.push("invalid value for 'contact_name', the character length must be smaller than or equal to 62.")
  end

  if !@contact_phone_number.nil? && @contact_phone_number.to_s.length > 20
    invalid_properties.push("invalid value for 'contact_phone_number', the character length must be smaller than or equal to 20.")
  end

  if !@contact_phone_extension.nil? && @contact_phone_extension.to_s.length > 15
    invalid_properties.push("invalid value for 'contact_phone_extension', the character length must be smaller than or equal to 15.")
  end

  if !@contact_email_address.nil? && @contact_email_address.to_s.length > 250
    invalid_properties.push("invalid value for 'contact_email_address', the character length must be smaller than or equal to 250.")
  end

  if !@external_x_ref.nil? && @external_x_ref.to_s.length > 100
    invalid_properties.push("invalid value for 'external_x_ref', the character length must be smaller than or equal to 100.")
  end

  if !@po_number.nil? && @po_number.to_s.length > 50
    invalid_properties.push("invalid value for 'po_number', the character length must be smaller than or equal to 50.")
  end

  if !@automatic_email_cc.nil? && @automatic_email_cc.to_s.length > 1000
    invalid_properties.push("invalid value for 'automatic_email_cc', the character length must be smaller than or equal to 1000.")
  end

  return invalid_properties
end

#to_body ⇒ Hash

to_body is an alias to to_hash (backward compatibility)

Returns:

  • (Hash) —

    Returns the object in the form of hash



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# File 'lib/connectwise-ruby-sdk/models/ticket.rb', line 1340

def to_body
  to_hash
end

#to_hash ⇒ Hash

Returns the object in the form of hash

Returns:

  • (Hash) —

    Returns the object in the form of hash



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# File 'lib/connectwise-ruby-sdk/models/ticket.rb', line 1346

def to_hash
  hash = {}
  self.class.attribute_map.each_pair do |attr, param|
    value = self.send(attr)
    next if value.nil?
    hash[param] = _to_hash(value)
  end
  hash
end

#to_s ⇒ String

Returns the string representation of the object

Returns:

  • (String) —

    String presentation of the object



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# File 'lib/connectwise-ruby-sdk/models/ticket.rb', line 1334

def to_s
  to_hash.to_s
end

#valid? ⇒ Boolean

Check to see if the all the properties in the model are valid

Returns:

  • (Boolean) —

    true if the model is valid



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# File 'lib/connectwise-ruby-sdk/models/ticket.rb', line 863

def valid?
  return false if @summary.nil?
  return false if @summary.to_s.length > 100
  record_type_validator = EnumAttributeValidator.new('String', ["ServiceTicket", "ProjectTicket", "ProjectIssue"])
  return false unless record_type_validator.valid?(@record_type)
  return false if !@wbs_code.nil? && @wbs_code.to_s.length > 50
  return false if @company.nil?
  return false if !@site_name.nil? && @site_name.to_s.length > 50
  return false if !@address_line1.nil? && @address_line1.to_s.length > 50
  return false if !@address_line2.nil? && @address_line2.to_s.length > 50
  return false if !@city.nil? && @city.to_s.length > 50
  return false if !@state_identifier.nil? && @state_identifier.to_s.length > 50
  return false if !@zip.nil? && @zip.to_s.length > 12
  return false if !@contact_name.nil? && @contact_name.to_s.length > 62
  return false if !@contact_phone_number.nil? && @contact_phone_number.to_s.length > 20
  return false if !@contact_phone_extension.nil? && @contact_phone_extension.to_s.length > 15
  return false if !@contact_email_address.nil? && @contact_email_address.to_s.length > 250
  severity_validator = EnumAttributeValidator.new('String', ["Low", "Medium", "High"])
  return false unless severity_validator.valid?(@severity)
  impact_validator = EnumAttributeValidator.new('String', ["Low", "Medium", "High"])
  return false unless impact_validator.valid?(@impact)
  return false if !@external_x_ref.nil? && @external_x_ref.to_s.length > 100
  return false if !@po_number.nil? && @po_number.to_s.length > 50
  return false if !@automatic_email_cc.nil? && @automatic_email_cc.to_s.length > 1000
  sub_billing_method_validator = EnumAttributeValidator.new('String', ["ActualRates", "FixedFee", "NotToExceed", "OverrideRate"])
  return false unless sub_billing_method_validator.valid?(@sub_billing_method)
  knowledge_base_link_type_validator = EnumAttributeValidator.new('String', ["ServiceTicket", "ProjectTicket", "ProjectIssue", "KnowledgeBaseArticle", "Time", "Activity"])
  return false unless knowledge_base_link_type_validator.valid?(@knowledge_base_link_type)
  bill_time_validator = EnumAttributeValidator.new('String', ["Billable", "DoNotBill", "NoCharge", "NoDefault"])
  return false unless bill_time_validator.valid?(@bill_time)
  bill_expenses_validator = EnumAttributeValidator.new('String', ["Billable", "DoNotBill", "NoCharge", "NoDefault"])
  return false unless bill_expenses_validator.valid?(@bill_expenses)
  bill_products_validator = EnumAttributeValidator.new('String', ["Billable", "DoNotBill", "NoCharge", "NoDefault"])
  return false unless bill_products_validator.valid?(@bill_products)
  predecessor_type_validator = EnumAttributeValidator.new('String', ["Ticket", "Phase"])
  return false unless predecessor_type_validator.valid?(@predecessor_type)
  return true
end