Class: Aws::Connect::Types::RealTimeContactAnalysisSegmentTranscript

Inherits:

Struct

• Object
• Struct
• Aws::Connect::Types::RealTimeContactAnalysisSegmentTranscript

Includes:

Structure

Defined in:

lib/aws-sdk-connect/types.rb

Overview

The analyzed transcript segment.

See Also:

• AWS API Documentation

Constant Summary

SENSITIVE =

[]

Instance Attribute Summary

• #content ⇒ String

  The content of the transcript.

• #content_type ⇒ String

  The type of content of the item.

• #display_name ⇒ String

  The display name of the participant.

• #id ⇒ String

  The identifier of the transcript.

• #participant_id ⇒ String

  The identifier of the participant.

• #participant_role ⇒ String

  The role of the participant.

• #redaction ⇒ Types::RealTimeContactAnalysisTranscriptItemRedaction

  Object describing redaction that was applied to the transcript.

• #sentiment ⇒ String

  The sentiment detected for this piece of transcript.

• #time ⇒ Types::RealTimeContactAnalysisTimeData

  Field describing the time of the event.

Instance Attribute Details

#content ⇒ String

The content of the transcript. Can be redacted.

Returns:

• (String)

# File 'lib/aws-sdk-connect/types.rb', line 27490

class RealTimeContactAnalysisSegmentTranscript < Struct.new(
  :id,
  :participant_id,
  :participant_role,
  :display_name,
  :content,
  :content_type,
  :time,
  :redaction,
  :sentiment)
  SENSITIVE = []
  include Aws::Structure
end

#content_type ⇒ String

The type of content of the item. For example, ‘text/plain`.

Returns:

• (String)

# File 'lib/aws-sdk-connect/types.rb', line 27490

class RealTimeContactAnalysisSegmentTranscript < Struct.new(
  :id,
  :participant_id,
  :participant_role,
  :display_name,
  :content,
  :content_type,
  :time,
  :redaction,
  :sentiment)
  SENSITIVE = []
  include Aws::Structure
end

#display_name ⇒ String

The display name of the participant.

Returns:

• (String)

# File 'lib/aws-sdk-connect/types.rb', line 27490

class RealTimeContactAnalysisSegmentTranscript < Struct.new(
  :id,
  :participant_id,
  :participant_role,
  :display_name,
  :content,
  :content_type,
  :time,
  :redaction,
  :sentiment)
  SENSITIVE = []
  include Aws::Structure
end

#id ⇒ String

The identifier of the transcript.

Returns:

• (String)

# File 'lib/aws-sdk-connect/types.rb', line 27490

class RealTimeContactAnalysisSegmentTranscript < Struct.new(
  :id,
  :participant_id,
  :participant_role,
  :display_name,
  :content,
  :content_type,
  :time,
  :redaction,
  :sentiment)
  SENSITIVE = []
  include Aws::Structure
end

#participant_id ⇒ String

The identifier of the participant.

Returns:

• (String)

# File 'lib/aws-sdk-connect/types.rb', line 27490

class RealTimeContactAnalysisSegmentTranscript < Struct.new(
  :id,
  :participant_id,
  :participant_role,
  :display_name,
  :content,
  :content_type,
  :time,
  :redaction,
  :sentiment)
  SENSITIVE = []
  include Aws::Structure
end

#participant_role ⇒ String

The role of the participant. For example, is it a customer, agent, or system.

Returns:

• (String)

# File 'lib/aws-sdk-connect/types.rb', line 27490

class RealTimeContactAnalysisSegmentTranscript < Struct.new(
  :id,
  :participant_id,
  :participant_role,
  :display_name,
  :content,
  :content_type,
  :time,
  :redaction,
  :sentiment)
  SENSITIVE = []
  include Aws::Structure
end

#redaction ⇒ Types::RealTimeContactAnalysisTranscriptItemRedaction

Object describing redaction that was applied to the transcript. If transcript has the field it means part of the transcript was redacted.

Returns:

• (Types::RealTimeContactAnalysisTranscriptItemRedaction)

# File 'lib/aws-sdk-connect/types.rb', line 27490

class RealTimeContactAnalysisSegmentTranscript < Struct.new(
  :id,
  :participant_id,
  :participant_role,
  :display_name,
  :content,
  :content_type,
  :time,
  :redaction,
  :sentiment)
  SENSITIVE = []
  include Aws::Structure
end

#sentiment ⇒ String

The sentiment detected for this piece of transcript.

Returns:

• (String)

# File 'lib/aws-sdk-connect/types.rb', line 27490

class RealTimeContactAnalysisSegmentTranscript < Struct.new(
  :id,
  :participant_id,
  :participant_role,
  :display_name,
  :content,
  :content_type,
  :time,
  :redaction,
  :sentiment)
  SENSITIVE = []
  include Aws::Structure
end

#time ⇒ Types::RealTimeContactAnalysisTimeData

Field describing the time of the event. It can have different representations of time.

Returns:

• (Types::RealTimeContactAnalysisTimeData)

# File 'lib/aws-sdk-connect/types.rb', line 27490

class RealTimeContactAnalysisSegmentTranscript < Struct.new(
  :id,
  :participant_id,
  :participant_role,
  :display_name,
  :content,
  :content_type,
  :time,
  :redaction,
  :sentiment)
  SENSITIVE = []
  include Aws::Structure
end