Class: Aws::Connect::Types::GetContactMetricsRequest

Inherits:

Struct

• Object
• Struct
• Aws::Connect::Types::GetContactMetricsRequest

Includes:

Structure

Defined in:

lib/aws-sdk-connect/types.rb

Overview

See Also:

• AWS API Documentation

Constant Summary

SENSITIVE =

[]

Instance Attribute Summary

• #contact_id ⇒ String

  The identifier of the contact in this instance of Connect Customer.

• #instance_id ⇒ String

  The identifier of the Connect Customer instance.

• #metrics ⇒ Array<Types::ContactMetricInfo>

  A list of contact level metrics to retrieve.Supported metrics include POSITION_IN_QUEUE (the contact’s current position in the queue) and ESTIMATED_WAIT_TIME (the predicted time in seconds until the contact is connected to an agent).

Instance Attribute Details

#contact_id ⇒ String

The identifier of the contact in this instance of Connect Customer.

Returns:

• (String)

# File 'lib/aws-sdk-connect/types.rb', line 14933

class GetContactMetricsRequest < Struct.new(
  :instance_id,
  :contact_id,
  :metrics)
  SENSITIVE = []
  include Aws::Structure
end

#instance_id ⇒ String

The identifier of the Connect Customer instance. You can [find the instance ID] in the Amazon Resource Name (ARN) of the instance.

[1]: docs.aws.amazon.com/connect/latest/adminguide/find-instance-arn.html

Returns:

• (String)

# File 'lib/aws-sdk-connect/types.rb', line 14933

class GetContactMetricsRequest < Struct.new(
  :instance_id,
  :contact_id,
  :metrics)
  SENSITIVE = []
  include Aws::Structure
end

#metrics ⇒ Array<Types::ContactMetricInfo>

A list of contact level metrics to retrieve.Supported metrics include POSITION_IN_QUEUE (the contact’s current position in the queue) and ESTIMATED_WAIT_TIME (the predicted time in seconds until the contact is connected to an agent)

Returns:

• (Array<Types::ContactMetricInfo>)

# File 'lib/aws-sdk-connect/types.rb', line 14933

class GetContactMetricsRequest < Struct.new(
  :instance_id,
  :contact_id,
  :metrics)
  SENSITIVE = []
  include Aws::Structure
end