Class: Aws::Connect::Types::RoutingProfileQueueConfigSummary

Inherits:

Struct

• Object
• Struct
• Aws::Connect::Types::RoutingProfileQueueConfigSummary

Includes:

Structure

Defined in:

lib/aws-sdk-connect/types.rb

Overview

Contains summary information about a routing profile queue.

See Also:

• AWS API Documentation

Constant Summary

SENSITIVE =

[]

Instance Attribute Summary

• #channel ⇒ String

  The channels this queue supports.

• #delay ⇒ Integer

  The delay, in seconds, that a contact should be in the queue before they are routed to an available agent.

• #priority ⇒ Integer

  The order in which contacts are to be handled for the queue.

• #queue_arn ⇒ String

  The Amazon Resource Name (ARN) of the queue.

• #queue_id ⇒ String

  The identifier for the queue.

• #queue_name ⇒ String

  The name of the queue.

Instance Attribute Details

#channel ⇒ String

The channels this queue supports.

Returns:

• (String)

# File 'lib/aws-sdk-connect/types.rb', line 19351

class RoutingProfileQueueConfigSummary < Struct.new(
  :queue_id,
  :queue_arn,
  :queue_name,
  :priority,
  :delay,
  :channel)
  SENSITIVE = []
  include Aws::Structure
end

#delay ⇒ Integer

The delay, in seconds, that a contact should be in the queue before they are routed to an available agent. For more information, see

Queues: priority and delay][1

in the *Amazon Connect Administrator

Guide*.

[1]: docs.aws.amazon.com/connect/latest/adminguide/concepts-routing-profiles-priority.html

Returns:

• (Integer)

# File 'lib/aws-sdk-connect/types.rb', line 19351

class RoutingProfileQueueConfigSummary < Struct.new(
  :queue_id,
  :queue_arn,
  :queue_name,
  :priority,
  :delay,
  :channel)
  SENSITIVE = []
  include Aws::Structure
end

#priority ⇒ Integer

The order in which contacts are to be handled for the queue. For more information, see [Queues: priority and delay].

[1]: docs.aws.amazon.com/connect/latest/adminguide/concepts-routing-profiles-priority.html

Returns:

• (Integer)

# File 'lib/aws-sdk-connect/types.rb', line 19351

class RoutingProfileQueueConfigSummary < Struct.new(
  :queue_id,
  :queue_arn,
  :queue_name,
  :priority,
  :delay,
  :channel)
  SENSITIVE = []
  include Aws::Structure
end

#queue_arn ⇒ String

The Amazon Resource Name (ARN) of the queue.

Returns:

• (String)

# File 'lib/aws-sdk-connect/types.rb', line 19351

class RoutingProfileQueueConfigSummary < Struct.new(
  :queue_id,
  :queue_arn,
  :queue_name,
  :priority,
  :delay,
  :channel)
  SENSITIVE = []
  include Aws::Structure
end

#queue_id ⇒ String

The identifier for the queue.

Returns:

• (String)

# File 'lib/aws-sdk-connect/types.rb', line 19351

class RoutingProfileQueueConfigSummary < Struct.new(
  :queue_id,
  :queue_arn,
  :queue_name,
  :priority,
  :delay,
  :channel)
  SENSITIVE = []
  include Aws::Structure
end

#queue_name ⇒ String

The name of the queue.

Returns:

• (String)

# File 'lib/aws-sdk-connect/types.rb', line 19351

class RoutingProfileQueueConfigSummary < Struct.new(
  :queue_id,
  :queue_arn,
  :queue_name,
  :priority,
  :delay,
  :channel)
  SENSITIVE = []
  include Aws::Structure
end