Class: Aws::Connect::Types::RoutingProfileQueueConfig

Inherits:
Struct
  • Object
show all
Includes:
Structure
Defined in:
lib/aws-sdk-connect/types.rb

Overview

Contains information about the queue and channel for which priority and delay can be set.

See Also:

Constant Summary collapse

SENSITIVE = 
[]

Instance Attribute Summary collapse

Instance Attribute Details

#delay ⇒ Integer

The delay, in seconds, a contact should be in the queue before they are routed to an available agent. For more information, see [Queues: priority and delay] in the *Amazon Connect Administrator Guide*.

[1]: docs.aws.amazon.com/connect/latest/adminguide/concepts-routing-profiles-priority.html

Returns:

  • (Integer) 


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# File 'lib/aws-sdk-connect/types.rb', line 19303

class RoutingProfileQueueConfig < Struct.new(
  :queue_reference,
  :priority,
  :delay)
  SENSITIVE = []
  include Aws::Structure
end

#priority ⇒ Integer

The order in which contacts are to be handled for the queue. For more information, see [Queues: priority and delay].

[1]: docs.aws.amazon.com/connect/latest/adminguide/concepts-routing-profiles-priority.html

Returns:

  • (Integer) 


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# File 'lib/aws-sdk-connect/types.rb', line 19303

class RoutingProfileQueueConfig < Struct.new(
  :queue_reference,
  :priority,
  :delay)
  SENSITIVE = []
  include Aws::Structure
end

#queue_reference ⇒ Types::RoutingProfileQueueReference

Contains information about a queue resource.

Returns:



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# File 'lib/aws-sdk-connect/types.rb', line 19303

class RoutingProfileQueueConfig < Struct.new(
  :queue_reference,
  :priority,
  :delay)
  SENSITIVE = []
  include Aws::Structure
end