Class: Aws::Connect::Types::AssociatedContactSummary

Inherits:

Struct

• Object
• Struct
• Aws::Connect::Types::AssociatedContactSummary

Includes:

Structure

Defined in:

lib/aws-sdk-connect/types.rb

Overview

Contact summary of a contact in contact tree associated with unique identifier.

See Also:

• AWS API Documentation

Constant Summary

SENSITIVE =

[]

Instance Attribute Summary

• #channel ⇒ String

  How the contact reached your contact center.

• #contact_arn ⇒ String

  The Amazon Resource Name (ARN) of the contact.

• #contact_id ⇒ String

  The identifier of the contact in this instance of Amazon Connect.

• #disconnect_timestamp ⇒ Time

  The timestamp when the customer endpoint disconnected from Amazon Connect.

• #initial_contact_id ⇒ String

  If this contact is related to other contacts, this is the ID of the initial contact.

• #initiation_method ⇒ String

  Indicates how the contact was initiated.

• #initiation_timestamp ⇒ Time

  The date and time this contact was initiated, in UTC time.

• #previous_contact_id ⇒ String

  If this contact is not the first contact, this is the ID of the previous contact.

• #related_contact_id ⇒ String

  The contactId that is related to this contact.

Instance Attribute Details

#channel ⇒ String

How the contact reached your contact center.

Returns:

• (String)

# File 'lib/aws-sdk-connect/types.rb', line 1235

class AssociatedContactSummary < Struct.new(
  :contact_id,
  :contact_arn,
  :initiation_timestamp,
  :disconnect_timestamp,
  :initial_contact_id,
  :previous_contact_id,
  :related_contact_id,
  :initiation_method,
  :channel)
  SENSITIVE = []
  include Aws::Structure
end

#contact_arn ⇒ String

The Amazon Resource Name (ARN) of the contact

Returns:

• (String)

# File 'lib/aws-sdk-connect/types.rb', line 1235

class AssociatedContactSummary < Struct.new(
  :contact_id,
  :contact_arn,
  :initiation_timestamp,
  :disconnect_timestamp,
  :initial_contact_id,
  :previous_contact_id,
  :related_contact_id,
  :initiation_method,
  :channel)
  SENSITIVE = []
  include Aws::Structure
end

#contact_id ⇒ String

The identifier of the contact in this instance of Amazon Connect.

Returns:

• (String)

# File 'lib/aws-sdk-connect/types.rb', line 1235

class AssociatedContactSummary < Struct.new(
  :contact_id,
  :contact_arn,
  :initiation_timestamp,
  :disconnect_timestamp,
  :initial_contact_id,
  :previous_contact_id,
  :related_contact_id,
  :initiation_method,
  :channel)
  SENSITIVE = []
  include Aws::Structure
end

#disconnect_timestamp ⇒ Time

The timestamp when the customer endpoint disconnected from Amazon Connect.

Returns:

• (Time)

# File 'lib/aws-sdk-connect/types.rb', line 1235

class AssociatedContactSummary < Struct.new(
  :contact_id,
  :contact_arn,
  :initiation_timestamp,
  :disconnect_timestamp,
  :initial_contact_id,
  :previous_contact_id,
  :related_contact_id,
  :initiation_method,
  :channel)
  SENSITIVE = []
  include Aws::Structure
end

#initial_contact_id ⇒ String

If this contact is related to other contacts, this is the ID of the initial contact.

Returns:

• (String)

# File 'lib/aws-sdk-connect/types.rb', line 1235

class AssociatedContactSummary < Struct.new(
  :contact_id,
  :contact_arn,
  :initiation_timestamp,
  :disconnect_timestamp,
  :initial_contact_id,
  :previous_contact_id,
  :related_contact_id,
  :initiation_method,
  :channel)
  SENSITIVE = []
  include Aws::Structure
end

#initiation_method ⇒ String

Indicates how the contact was initiated.

Returns:

• (String)

# File 'lib/aws-sdk-connect/types.rb', line 1235

class AssociatedContactSummary < Struct.new(
  :contact_id,
  :contact_arn,
  :initiation_timestamp,
  :disconnect_timestamp,
  :initial_contact_id,
  :previous_contact_id,
  :related_contact_id,
  :initiation_method,
  :channel)
  SENSITIVE = []
  include Aws::Structure
end

#initiation_timestamp ⇒ Time

The date and time this contact was initiated, in UTC time.

Returns:

• (Time)

# File 'lib/aws-sdk-connect/types.rb', line 1235

class AssociatedContactSummary < Struct.new(
  :contact_id,
  :contact_arn,
  :initiation_timestamp,
  :disconnect_timestamp,
  :initial_contact_id,
  :previous_contact_id,
  :related_contact_id,
  :initiation_method,
  :channel)
  SENSITIVE = []
  include Aws::Structure
end

#previous_contact_id ⇒ String

If this contact is not the first contact, this is the ID of the previous contact.

Returns:

• (String)

# File 'lib/aws-sdk-connect/types.rb', line 1235

class AssociatedContactSummary < Struct.new(
  :contact_id,
  :contact_arn,
  :initiation_timestamp,
  :disconnect_timestamp,
  :initial_contact_id,
  :previous_contact_id,
  :related_contact_id,
  :initiation_method,
  :channel)
  SENSITIVE = []
  include Aws::Structure
end

#related_contact_id ⇒ String

The contactId that is related to this contact.

Returns:

• (String)

# File 'lib/aws-sdk-connect/types.rb', line 1235

class AssociatedContactSummary < Struct.new(
  :contact_id,
  :contact_arn,
  :initiation_timestamp,
  :disconnect_timestamp,
  :initial_contact_id,
  :previous_contact_id,
  :related_contact_id,
  :initiation_method,
  :channel)
  SENSITIVE = []
  include Aws::Structure
end