Class: Aws::Connect::Types::UpdateContactAttributesRequest

Inherits:

Struct

• Object
• Struct
• Aws::Connect::Types::UpdateContactAttributesRequest

Includes:

Structure

Defined in:

lib/aws-sdk-connect/types.rb

Overview

See Also:

• AWS API Documentation

Constant Summary

SENSITIVE =

[]

Instance Attribute Summary

• #attributes ⇒ Hash<String,String>

  The Amazon Connect attributes.

• #initial_contact_id ⇒ String

  The identifier of the contact.

• #instance_id ⇒ String

  The identifier of the Amazon Connect instance.

Instance Attribute Details

#attributes ⇒ Hash<String,String>

The Amazon Connect attributes. These attributes can be accessed in flows just like any other contact attributes.

You can have up to 32,768 UTF-8 bytes across all attributes for a contact. Attribute keys can include only alphanumeric, dash, and underscore characters.

When the attributes for a contact exceed 32 KB, the contact is routed down the Error branch of the flow. As a mitigation, consider the following options:

• Remove unnecessary attributes by setting their values to empty.

• If the attributes are only used in one flow and don’t need to be referred to outside of that flow (for example, by a Lambda or another flow), then use flow attributes. This way you aren’t needlessly persisting the 32 KB of information from one flow to another. For more information, see [Flow block: Set contact attributes] in the *Amazon Connect Administrator Guide*.

[1]: docs.aws.amazon.com/connect/latest/adminguide/set-contact-attributes.html

Returns:

• (Hash<String,String>)

# File 'lib/aws-sdk-connect/types.rb', line 21318

class UpdateContactAttributesRequest < Struct.new(
  :initial_contact_id,
  :instance_id,
  :attributes)
  SENSITIVE = []
  include Aws::Structure
end

#initial_contact_id ⇒ String

The identifier of the contact. This is the identifier of the contact associated with the first interaction with the contact center.

Returns:

• (String)

# File 'lib/aws-sdk-connect/types.rb', line 21318

class UpdateContactAttributesRequest < Struct.new(
  :initial_contact_id,
  :instance_id,
  :attributes)
  SENSITIVE = []
  include Aws::Structure
end

#instance_id ⇒ String

The identifier of the Amazon Connect instance. You can [find the instance ID] in the Amazon Resource Name (ARN) of the instance.

[1]: docs.aws.amazon.com/connect/latest/adminguide/find-instance-arn.html

Returns:

• (String)

# File 'lib/aws-sdk-connect/types.rb', line 21318

class UpdateContactAttributesRequest < Struct.new(
  :initial_contact_id,
  :instance_id,
  :attributes)
  SENSITIVE = []
  include Aws::Structure
end