Class: Aws::Connect::Types::RealtimeContactAnalysisSegment

Inherits:

Struct

• Object
• Struct
• Aws::Connect::Types::RealtimeContactAnalysisSegment

Includes:

Structure, Structure::Union

Defined in:

lib/aws-sdk-connect/types.rb

Overview

Note:

RealtimeContactAnalysisSegment is a union - when returned from an API call exactly one value will be set and the returned type will be a subclass of RealtimeContactAnalysisSegment corresponding to the set member.

An analyzed segment for a real-time analysis session.

See Also:

• AWS API Documentation

Direct Known Subclasses

Attachments, Categories, Event, Issues, PostContactSummary, Transcript, Unknown

Defined Under Namespace

Classes: Attachments, Categories, Event, Issues, PostContactSummary, Transcript, Unknown

Constant Summary

SENSITIVE =

[]

Instance Attribute Summary

• #attachments ⇒ Types::RealTimeContactAnalysisSegmentAttachments

  The analyzed attachments.

• #categories ⇒ Types::RealTimeContactAnalysisSegmentCategories

  The matched category rules.

• #event ⇒ Types::RealTimeContactAnalysisSegmentEvent

  Segment type describing a contact event.

• #issues ⇒ Types::RealTimeContactAnalysisSegmentIssues

  Segment type containing a list of detected issues.

• #post_contact_summary ⇒ Types::RealTimeContactAnalysisSegmentPostContactSummary

  Information about the post-contact summary.

• #transcript ⇒ Types::RealTimeContactAnalysisSegmentTranscript

  The analyzed transcript segment.

• #unknown ⇒ Object

  Returns the value of attribute unknown.

Instance Attribute Details

#attachments ⇒ Types::RealTimeContactAnalysisSegmentAttachments

The analyzed attachments.

Returns:

• (Types::RealTimeContactAnalysisSegmentAttachments)

# File 'lib/aws-sdk-connect/types.rb', line 16419

class RealtimeContactAnalysisSegment < Struct.new(
  :transcript,
  :categories,
  :issues,
  :event,
  :attachments,
  :post_contact_summary,
  :unknown)
  SENSITIVE = []
  include Aws::Structure
  include Aws::Structure::Union

  class Transcript < RealtimeContactAnalysisSegment; end
  class Categories < RealtimeContactAnalysisSegment; end
  class Issues < RealtimeContactAnalysisSegment; end
  class Event < RealtimeContactAnalysisSegment; end
  class Attachments < RealtimeContactAnalysisSegment; end
  class PostContactSummary < RealtimeContactAnalysisSegment; end
  class Unknown < RealtimeContactAnalysisSegment; end
end

#categories ⇒ Types::RealTimeContactAnalysisSegmentCategories

The matched category rules.

Returns:

• (Types::RealTimeContactAnalysisSegmentCategories)

# File 'lib/aws-sdk-connect/types.rb', line 16419

class RealtimeContactAnalysisSegment < Struct.new(
  :transcript,
  :categories,
  :issues,
  :event,
  :attachments,
  :post_contact_summary,
  :unknown)
  SENSITIVE = []
  include Aws::Structure
  include Aws::Structure::Union

  class Transcript < RealtimeContactAnalysisSegment; end
  class Categories < RealtimeContactAnalysisSegment; end
  class Issues < RealtimeContactAnalysisSegment; end
  class Event < RealtimeContactAnalysisSegment; end
  class Attachments < RealtimeContactAnalysisSegment; end
  class PostContactSummary < RealtimeContactAnalysisSegment; end
  class Unknown < RealtimeContactAnalysisSegment; end
end

#event ⇒ Types::RealTimeContactAnalysisSegmentEvent

Segment type describing a contact event.

Returns:

• (Types::RealTimeContactAnalysisSegmentEvent)

# File 'lib/aws-sdk-connect/types.rb', line 16419

class RealtimeContactAnalysisSegment < Struct.new(
  :transcript,
  :categories,
  :issues,
  :event,
  :attachments,
  :post_contact_summary,
  :unknown)
  SENSITIVE = []
  include Aws::Structure
  include Aws::Structure::Union

  class Transcript < RealtimeContactAnalysisSegment; end
  class Categories < RealtimeContactAnalysisSegment; end
  class Issues < RealtimeContactAnalysisSegment; end
  class Event < RealtimeContactAnalysisSegment; end
  class Attachments < RealtimeContactAnalysisSegment; end
  class PostContactSummary < RealtimeContactAnalysisSegment; end
  class Unknown < RealtimeContactAnalysisSegment; end
end

#issues ⇒ Types::RealTimeContactAnalysisSegmentIssues

Segment type containing a list of detected issues.

Returns:

• (Types::RealTimeContactAnalysisSegmentIssues)

# File 'lib/aws-sdk-connect/types.rb', line 16419

class RealtimeContactAnalysisSegment < Struct.new(
  :transcript,
  :categories,
  :issues,
  :event,
  :attachments,
  :post_contact_summary,
  :unknown)
  SENSITIVE = []
  include Aws::Structure
  include Aws::Structure::Union

  class Transcript < RealtimeContactAnalysisSegment; end
  class Categories < RealtimeContactAnalysisSegment; end
  class Issues < RealtimeContactAnalysisSegment; end
  class Event < RealtimeContactAnalysisSegment; end
  class Attachments < RealtimeContactAnalysisSegment; end
  class PostContactSummary < RealtimeContactAnalysisSegment; end
  class Unknown < RealtimeContactAnalysisSegment; end
end

#post_contact_summary ⇒ Types::RealTimeContactAnalysisSegmentPostContactSummary

Information about the post-contact summary.

Returns:

• (Types::RealTimeContactAnalysisSegmentPostContactSummary)

# File 'lib/aws-sdk-connect/types.rb', line 16419

class RealtimeContactAnalysisSegment < Struct.new(
  :transcript,
  :categories,
  :issues,
  :event,
  :attachments,
  :post_contact_summary,
  :unknown)
  SENSITIVE = []
  include Aws::Structure
  include Aws::Structure::Union

  class Transcript < RealtimeContactAnalysisSegment; end
  class Categories < RealtimeContactAnalysisSegment; end
  class Issues < RealtimeContactAnalysisSegment; end
  class Event < RealtimeContactAnalysisSegment; end
  class Attachments < RealtimeContactAnalysisSegment; end
  class PostContactSummary < RealtimeContactAnalysisSegment; end
  class Unknown < RealtimeContactAnalysisSegment; end
end

#transcript ⇒ Types::RealTimeContactAnalysisSegmentTranscript

The analyzed transcript segment.

Returns:

• (Types::RealTimeContactAnalysisSegmentTranscript)

# File 'lib/aws-sdk-connect/types.rb', line 16419

class RealtimeContactAnalysisSegment < Struct.new(
  :transcript,
  :categories,
  :issues,
  :event,
  :attachments,
  :post_contact_summary,
  :unknown)
  SENSITIVE = []
  include Aws::Structure
  include Aws::Structure::Union

  class Transcript < RealtimeContactAnalysisSegment; end
  class Categories < RealtimeContactAnalysisSegment; end
  class Issues < RealtimeContactAnalysisSegment; end
  class Event < RealtimeContactAnalysisSegment; end
  class Attachments < RealtimeContactAnalysisSegment; end
  class PostContactSummary < RealtimeContactAnalysisSegment; end
  class Unknown < RealtimeContactAnalysisSegment; end
end

#unknown ⇒ Object

Returns the value of attribute unknown

Returns:

• (Object) —

  the current value of unknown

# File 'lib/aws-sdk-connect/types.rb', line 16419

def unknown
  @unknown
end