Class: Apologist::Conversations::Client

Inherits:
Object
  • Object
show all
Defined in:
lib/Apologist/conversations/client.rb

Instance Method Summary collapse

Constructor Details

#initialize(client:) ⇒ void

Parameters:



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# File 'lib/Apologist/conversations/client.rb', line 9

def initialize(client:)
  @client = client
end

Instance Method Details

#get_conversation(request_options: {}, **params) ⇒ Apologist::Conversations::Types::GetConversationResponse

Returns a single conversation by internal UUID or team-scoped external id.

Examples:

client.conversations.get_conversation(id: "id")

Parameters:

  • request_options (Hash) (defaults to: {})
  • params (Hash)

Options Hash (request_options:):

  • :base_url (String)
  • :additional_headers (Hash{String => Object})
  • :additional_query_parameters (Hash{String => Object})
  • :additional_body_parameters (Hash{String => Object})
  • :timeout_in_seconds (Integer)

Options Hash (**params):

  • :id (String)

Returns:



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# File 'lib/Apologist/conversations/client.rb', line 71

def get_conversation(request_options: {}, **params)
  params = Apologist::Internal::Types::Utils.normalize_keys(params)
  request = Apologist::Internal::JSON::Request.new(
    base_url: request_options[:base_url],
    method: "GET",
    path: "conversations/#{URI.encode_uri_component(params[:id].to_s)}",
    request_options: request_options
  )
  begin
    response = @client.send(request)
  rescue Net::HTTPRequestTimeout
    raise Apologist::Errors::TimeoutError
  end
  code = response.code.to_i
  if code.between?(200, 299)
    Apologist::Conversations::Types::GetConversationResponse.load(response.body)
  else
    error_class = Apologist::Errors::ResponseError.subclass_for_code(code)
    raise error_class.new(response.body, code: code)
  end
end

#list_conversations(request_options: {}, **params) ⇒ Apologist::Conversations::Types::ListConversationsResponse

Returns a paginated list of conversations for the requesting agent, newest first.

Examples:

client.conversations.list_conversations

Parameters:

  • request_options (Hash) (defaults to: {})
  • params (Hash)

Options Hash (request_options:):

  • :base_url (String)
  • :additional_headers (Hash{String => Object})
  • :additional_query_parameters (Hash{String => Object})
  • :additional_body_parameters (Hash{String => Object})
  • :timeout_in_seconds (Integer)

Options Hash (**params):

  • :page (Integer, nil)
  • :per_page (Integer, nil)

Returns:



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# File 'lib/Apologist/conversations/client.rb', line 29

def list_conversations(request_options: {}, **params)
  params = Apologist::Internal::Types::Utils.normalize_keys(params)
  query_params = {}
  query_params["page"] = params[:page] if params.key?(:page)
  query_params["per_page"] = params[:per_page] if params.key?(:per_page)

  request = Apologist::Internal::JSON::Request.new(
    base_url: request_options[:base_url],
    method: "GET",
    path: "conversations",
    query: query_params,
    request_options: request_options
  )
  begin
    response = @client.send(request)
  rescue Net::HTTPRequestTimeout
    raise Apologist::Errors::TimeoutError
  end
  code = response.code.to_i
  if code.between?(200, 299)
    Apologist::Conversations::Types::ListConversationsResponse.load(response.body)
  else
    error_class = Apologist::Errors::ResponseError.subclass_for_code(code)
    raise error_class.new(response.body, code: code)
  end
end

#pause_conversation(request_options: {}, **params) ⇒ Apologist::Conversations::Types::PauseConversationResponse

Pauses the agent on a conversation identified by internal UUID or team-scoped external id. Requires an API key.

Examples:

client.conversations.pause_conversation(id: "id")

Parameters:

  • request_options (Hash) (defaults to: {})
  • params (Hash)

Options Hash (request_options:):

  • :base_url (String)
  • :additional_headers (Hash{String => Object})
  • :additional_query_parameters (Hash{String => Object})
  • :additional_body_parameters (Hash{String => Object})
  • :timeout_in_seconds (Integer)

Options Hash (**params):

  • :id (String)

Returns:



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# File 'lib/Apologist/conversations/client.rb', line 108

def pause_conversation(request_options: {}, **params)
  params = Apologist::Internal::Types::Utils.normalize_keys(params)
  request = Apologist::Internal::JSON::Request.new(
    base_url: request_options[:base_url],
    method: "POST",
    path: "conversations/#{URI.encode_uri_component(params[:id].to_s)}/pause",
    request_options: request_options
  )
  begin
    response = @client.send(request)
  rescue Net::HTTPRequestTimeout
    raise Apologist::Errors::TimeoutError
  end
  code = response.code.to_i
  if code.between?(200, 299)
    Apologist::Conversations::Types::PauseConversationResponse.load(response.body)
  else
    error_class = Apologist::Errors::ResponseError.subclass_for_code(code)
    raise error_class.new(response.body, code: code)
  end
end

#resume_conversation(request_options: {}, **params) ⇒ Apologist::Conversations::Types::ResumeConversationResponse

Resumes the agent on a conversation identified by internal UUID or team-scoped external id. Requires an API key.

Examples:

client.conversations.resume_conversation(id: "id")

Parameters:

  • request_options (Hash) (defaults to: {})
  • params (Hash)

Options Hash (request_options:):

  • :base_url (String)
  • :additional_headers (Hash{String => Object})
  • :additional_query_parameters (Hash{String => Object})
  • :additional_body_parameters (Hash{String => Object})
  • :timeout_in_seconds (Integer)

Options Hash (**params):

  • :id (String)

Returns:



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# File 'lib/Apologist/conversations/client.rb', line 145

def resume_conversation(request_options: {}, **params)
  params = Apologist::Internal::Types::Utils.normalize_keys(params)
  request = Apologist::Internal::JSON::Request.new(
    base_url: request_options[:base_url],
    method: "POST",
    path: "conversations/#{URI.encode_uri_component(params[:id].to_s)}/resume",
    request_options: request_options
  )
  begin
    response = @client.send(request)
  rescue Net::HTTPRequestTimeout
    raise Apologist::Errors::TimeoutError
  end
  code = response.code.to_i
  if code.between?(200, 299)
    Apologist::Conversations::Types::ResumeConversationResponse.load(response.body)
  else
    error_class = Apologist::Errors::ResponseError.subclass_for_code(code)
    raise error_class.new(response.body, code: code)
  end
end